Multichoice call centre sales agent

GBS; KwaZulu-Natal; On-site; ZAR 200 000 - 300 000; Full time

Job summary

Join a dynamic team as a Sales Agent at a forward-thinking company. In this role, you will make outbound calls to engage with customers, identify their needs, and promote services effectively. Your ability to build positive relationships and maintain a high level of product knowledge will be key to your success. If you're target-driven and enjoy working under pressure, this is the perfect opportunity for you to shine in a supportive and motivating environment.

Qualifications

• Minimum of 9 months outbound sales experience required.
• Must have excellent written and verbal communication skills.

Responsibilities

• Make outbound calls to customers and promote products/services.
• Achieve daily call quotas and maintain quality standards.

Skills

Outbound Sales Experience

Communication Skills

Time Management

Customer Relationship Management

Target-Driven

Education

Matric Qualification

Job description

Position Title:

Sales Agent

Campaign:

Multichoice DCP

KEY RESPONSIBILITIES

• Make outbound calls to customers to interact with them, identify needs, and promote the product/service.
• Adhere to scripts.
• Maintain a high level of product knowledge.
• Build positive relationships with customers to enhance the company's image and public perception.
• Manage time effectively.
• Remain courteous and friendly when interacting with customers, regardless of their temperament.
• Achieve daily call quotas and set targets.
• Maintain and improve quality and compliance by adhering to standards and guidelines.

JOB SPECIFICATION/COMPETENCIES (MINIMUM)

• Matric qualification.
• Minimum of 9 months outbound sales experience.
• Clear credit and criminal record.
• FAIS/RE advantageous.
• Excellent written and verbal communication skills.
• Ability to work well under pressure.
• Target-driven and self-motivated.