MSP & ITSP Solutions Sales Executive

Forbtech Pty Ltd; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A fast-growing IT services company in Johannesburg is seeking a motivated Sales Executive to drive revenue growth by acquiring new clients and expanding existing accounts. You will consult on IT support contracts, Microsoft 365, and more, requiring at least 3 years of B2B sales experience and strong skills in CRM management. Benefits include a competitive salary and performance incentives.

Benefits

Basic salary

Uncapped monthly performance incentives

Travel reimbursement

Cellphone allowance and company device

Training and certification opportunities

Qualifications

• At least 3 years of B2B sales experience in IT services, cloud, or MSP environments.
• Strong understanding of recurring revenue and subscription-based services.
• Skilled in cold calling, prospecting, client presentations, and closing deals.

Responsibilities

• Generate and qualify leads for IT managed services.
• Conduct client meetings to understand business needs.
• Achieve monthly and quarterly sales targets for new customer acquisition.

Skills

B2B sales experience

Knowledge of IT services

CRM proficiency

Excellent communication skills

Education

Diploma or Certificate in IT, Sales, Computer Science, or Business Administration

Microsoft 365 or Azure Fundamentals certification

Tools

Zoho CRM

Microsoft 365

RMM tools

Job description

We are seeking a dynamic and driven Sales Executive with experience in Managed Services Provider (MSP) and IT Service Provider (ITSP) solutions. The ideal candidate will be responsible for driving revenue growth through the acquisition of new clients and the expansion of existing customer accounts. This role requires a consultative approach to selling IT support contracts, cloud solutions, cybersecurity, Microsoft 365, VoIP, and proactive IT management tools.

Key Responsibilities :

1. Generate and qualify leads for IT managed services, cloud solutions, and subscription-based offerings.
2. Conduct client meetings to understand business needs and propose tailored IT solutions.
3. Sell services such as remote monitoring (RMM), backup and disaster recovery, Antivirus, DNS filtering, VoIP, Yeastar, and Microsoft 365.
4. Upsell and cross-sell within existing accounts by identifying service gaps or upgrade opportunities.
5. Prepare and present professional proposals, quotes, and contracts using Zoho CRM and Zoho Quotes.
6. Maintain accurate sales activity records and opportunity pipelines within the CRM.
7. Work closely with technical teams to scope and implement client solutions.
8. Achieve monthly and quarterly sales targets for new customer acquisition and contract value.
9. Provide feedback to the marketing team for lead generation and campaign optimization.
10. Represent Forbtech as a trusted IT advisor in all client interactions.

Requirements

Required Skills :

1. At least 3 years of B2B sales experience in IT services, cloud, or MSP environments.
2. Strong understanding of recurring revenue and subscription-based services.
3. Experience with Microsoft 365, RMM tools, VoIP/PBX, and cybersecurity solutions.
4. Skilled in cold calling, prospecting, client presentations, and closing deals.
5. CRM proficiency (Zoho CRM preferred).
6. Excellent communication, negotiation, and relationship-building skills.
7. Target-driven and self-motivated with a consultative sales mindset.
8. Valid driver’s license and own transport.

Preferred Skills :

1. Familiarity with Zoho One ecosystem (CRM, Desk, Quotes, Campaigns).
2. Previous experience in a Zoho-integrated IT or Telecom business.
3. Understanding of SME/SMME IT environments and infrastructure pain points.
4. Ability to collaborate with pre-sales engineers and technical teams.

Benefits

• Basic salary
• Uncapped monthly performance incentives
• Travel reimbursement
• Cellphone allowance and company device
• Training and certification opportunities (Microsoft, Yeastar, N-Able)
• Access to Forbtech’s lead generation tools and automation-driven sales workflows.

Education

National Senior Certificate (Matric) preferred, with additional qualifications such as:

• Diploma or Certificate in IT, Sales, Computer Science, or Business Administration
• Microsoft 365 or Azure Fundamentals certification (e.g., MS-900, AZ-900)
• Sales certifications (e.g., Sandler, Miller Heiman)
• CompTIA IT Fundamentals (ITF+) or Network+ (advantageous)

Key Skills

Organizational Management, Presentation Skills, Agile, SAFe, AWS, Solution Architecture, Conflict Management, Data Management, Scrum, Team Management, Pre-sales, Management Consulting

Employment Type : Full Time

Experience : 3+ years

Vacancy : 1

Monthly Salary : 25,000 - 25,000