MSP & ITSP Solutions Sales Executive

Forbtech Pty Ltd; Alberton; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A technology service provider in Alberton, South Africa seeks a dynamic Sales Executive to drive revenue growth by acquiring new clients and expanding existing accounts. This role involves selling IT support contracts, cloud solutions, and cybersecurity services. Candidates should have B2B sales experience in IT services, strong communication skills, and familiarity with tools like Zoho CRM. Competitive benefits include a basic salary, performance incentives, and training opportunities.

Benefits

Uncapped monthly performance incentives

Travel reimbursement

Cellphone allowance

Training and certification opportunities

Qualifications

• 3+ years of B2B sales experience in IT services, cloud, or MSP environments.
• Skilled in cold calling, prospecting, client presentations, and closing.
• Valid driver's license and own transport.

Responsibilities

• Generate and qualify leads for IT managed services and cloud solutions.
• Conduct client meetings to propose tailored IT solutions.
• Achieve monthly and quarterly sales targets for new customer acquisition.

Skills

B2B sales experience

Understanding of subscription services

Experience with Microsoft 365

Cold calling and prospecting

Excellent communication skills

Target-driven

Tools

Zoho CRM

Job description

We are seeking a dynamic and driven Sales Executive with experience in Managed Services Provider (MSP) and IT Service Provider (ITSP) solutions. The ideal candidate will be responsible for driving revenue growth through the acquisition of new clients and the expansion of existing customer accounts. This role requires a consultative approach to selling IT support contracts, cloud solutions, cybersecurity, Microsoft 365, VoIP, and proactive IT management tools.

Key Responsibilities :

Generate and qualify leads for IT managed services, cloud solutions, and subscription-based offerings

Conduct client meetings to understand business needs and propose tailored IT solutions

Sell services such as remote monitoring (RMM), backup and disaster recovery, Antivirus, DNS filtering, VoIP ,Yeastar, and Microsoft 365

Ups sell and cross-sell within existing accounts by identifying service gaps or upgrade opportunities

Prepare and present professional proposals, quotes, and contracts using Zoho CRM and Zoho Quotes

Maintain accurate sales activity records and opportunity pipelines within the CRM

Work closely with technical teams to scope and implement client solutions

Achieve monthly and quarterly sales targets for new customer acquisition and contract value

Provide feedback to the marketing team for lead generation and campaign optimization

Represent Forbtech as a trusted IT advisor in all client interactions

Requirements

Required Skills :

3+ years of B2B sales experience in IT services, cloud, or MSP environments

Strong understanding of recurring revenue and subscription-based services

Experience with Microsoft 365, RMM tools, VoIP / PBX, and cybersecurity solutions

Skilled in cold calling, prospecting, client presentations, and closing

CRM proficiency (Zoho CRM preferred)

Excellent communication, negotiation, and relationship-building skills

Target-driven and self-motivated with a consultative sales mindset

Valid driver's license and own transport

Preferred Skills :

Familiarity with Zoho One ecosystem (CRM, Desk, Quotes, Campaigns)

Previous experience working in a Zoho-integrated IT or Telecom business

Understanding of SME / SMME IT environments and infrastructure pain points

Ability to collaborate with pre-sales engineers and technical teams

Benefits

• Basic Salary
• Uncapped + Monthly performance incentives
• Travel reimbursement
• Cellphone allowance and company device
• Training and certification opportunities (Microsoft, Yeastar, N-Able)
• Access to Forbtech’s lead generation tools and automation-driven sales workflows.