MSP Business Development Manager

First Distribution; Randburg; On-site; ZAR 400,000 - 700,000; Full time

Job summary

A leading company in telecommunications is seeking an MSP Business Development Manager to expand market presence and drive growth. The ideal candidate will develop strategic partnerships with Managed Service Providers (MSPs), implement sales strategies, and ensure ongoing engagement. This role requires strong presentation skills, advanced Excel proficiency, and a solid understanding of financial concepts.

Qualifications

• 3-5 years of external sales/new business development experience in the ISP Telecommunications Industry.
• Must have a valid driver’s license and own vehicle.
• Excellent international business language skills (English), both written and verbal.

Responsibilities

• Drive growth by identifying and managing partnerships with MSPs.
• Develop and execute sales strategies to achieve revenue growth.
• Maintain and update CRM records with accuracy.

Skills

Advanced Excel Skills

Strong Presentation Skills

Financial Acumen

Education

Tertiary qualification in Business Management or IT

Matric

Job description

Reports to: Strategic Partner Executive

Direct Subordinates: 0

Total Staff in Function: 2

WORKING RELATIONSHIPS:

Internal:

• Procurement
• Sales Operations
• Brand Operations
• Account Managers
• Systems Engineers / Presales
• Marketing
• Logistics
• Regional Managers

External:

• Vendor
• Resellers
• End Users
• Vendor Alliance Partners

JOB SUMMARY:

Main Purpose of Position:

The MSP Business Development Manager is responsible for driving growth and expanding market presence by identifying, developing, and managing strategic partnerships with Managed Service Providers (MSPs). This role focuses on generating new business opportunities, fostering strong relationships with key stakeholders, and positioning the company’s solutions to align with MSP needs. The incumbent will develop and execute sales strategies, drive revenue growth, and ensure the successful onboarding and ongoing engagement of MSP partners to maximize long-term business success.

KPA

PERFORMANCE STANDARDS

• Develop additional revenue streams from a targeted list of MSP partners.
• Build and maintain strong relationships with key stakeholders.
• Develop and implement effective sales strategies to achieve targets.
• Create and deliver compelling presentations and proposals across Networking, Data Centre, and Security solutions.
• Negotiate contracts and close deals to drive new business revenue.
• Collaborate with marketing and product teams to execute business initiatives.
• Stay updated on industry trends and market developments to maintain competitive relevance.

MSP Sales and Pipeline Management

• Drive MSP sales enablement and pipeline development.
• Maintain in-depth knowledge of relevant product sets, programs, and portfolio offerings.
• Ensure consistent sales growth in line with targets.
• Report opportunity details regularly to relevant brands (weekly pipeline updates) using the CRM system.
• Track sales target achievements and provide explanations for deviations.
• Ensure profit margins are met as per business objectives.
• Submit weekly activity reports and meeting minutes to the Manager.
• Provide productivity reports to the Business Unit and Brand Manager.
• Participate in training sessions provided by relevant brands and product teams to become proficient in selling the designated product set.
• Establish and maintain regular engagement with sales resources to drive alignment and performance.

Administrative Responsibilities

• Maintain and update CRM records with accuracy.
• Ensure CRM hygiene by regularly tracking and addressing inconsistencies.
• Engage consistently with internal teams, particularly Sales and Pre-Sales.
• Request, evaluate, and follow up on key quotes.
• Track operational responses and manage SLAs with brand operations.
• Oversee the end-to-end management of key deals.
• Prepare and manage weekly pipeline reports.
• Keep the partner database up to date and accurate.

OUR CORE VALUES:

• Trust

It is the starting point of being able to work together. When we trust, we feel safe.

Be happy at work and love what you do. This is an overall productivity booster and enhances performance.

• Teamwork

Strive to work productively in cooperation with one another, fostering a healthy atmosphere with mutual support, thus allow-ing everyone to achieve their own work-related goals.

• Integrity

Be honest and truthful in your dealings with peers, customers, and vendors.

• Accountability

Accountability allows us to learn. Be accountable for the consequences of your actions.

• Respect

Respect is not only a promise, but it is supported by actions.

• Passion

Passion is the energy that keeps us going. Everyone at Epsidon, puts their heart into their work and is passionate about be-coming the best version of themselves.

Professionalism and positivity are the demonstrated attitudes with internal and external stakeholders.

REQUIREMENTS:

Internal training associated with competencies:

• During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Minimum Qualifications:

• Matric
• A tertiary qualification in Business Management or in IT would be advantageous.
• 3-5 years of external sales/new business development experience in the ISP Telecommunications Industry.
• Advanced Excel Skills – Must be proficient in Excel, including creating Pivot Tables.
• Strong Presentation Skills – Ability to confidently create and deliver engaging presentations to an audience.
• Financial Acumen – Must understand key financial concepts such as markup vs. margin, balance sheets, and withholding capital.

Physical Requirements:

• Must have a valid driver’s license and own vehicle.

Workplace Requirements:

• Office-based working environment.
• Semi-formal dress code.
• Working hours are from: 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office.

Note:

• This is a permanent position subject to a three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than one role.

Apply Online Here

* Name & Surname.

* Email Address.

* Please Attach Your CV.

* Previous Total cost to company package (Average Gross).

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* Do you have a criminal record? (Yes / No) If yes, please elaborate.

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* I hereby authorize the Company Human Resource Department, and the authorized Management team / Company to use, review and process any personal information provided to the company during my application as well as any information that I have provided in support of my application. I understand my right to privacy and the right to have my personal information processed in accordance with the conditions for the lawful processing of personal information and hereby give my consent to the Company to collect, process, and share relevant personal information where the company is legally required to do so. In addition, I have also received permission from my References to provide the Company with their details. Yes