Motorrad Workshop Foreman

Sydsen; Stellenbosch; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading motor dealership in Stellenbosch seeks a Motorcycle Technician Manager to provide technical support and supervise workshop operations. The ideal candidate will have 5 years of experience, a valid motorcycle license, and strong leadership skills. This role involves managing workshop productivity, resolving technical issues, and training staff, offering a dynamic work environment with growth opportunities.

Qualifications

• 5 years of workshop experience in a dealership as a technician.
• Supervisory / Foreman experience in a workshop is highly advantageous.
• Valid motorcycle license required.

Responsibilities

• Manage and monitor labour sales and workshop profitability.
• Attend to escalated technical problems in the workshop.
• Provide feedback to workshop staff on individual performance.

Skills

Diagnostic Ability / Skills

Planning & Organising

Customer & Service Orientation

Leading & Managing Teams

Coping with Pressure & Setbacks

Education

Senior Certificate (Grade 12)

Qualified Motorcycle Technician

Job description

Overview

SUMMARY :

Main Purpose of the Role :

To provide effective technical and specialist support to staff, whilst ensuring a high-quality service delivery to customers. Maximising service sales and profitability by creating customer confidence in the Dealership by providing quality service.

Position Information

Key Performance Areas :

• Manage and monitor labour sales and workshop profitability, and at all times conduct effective workshop planning
• Plan workshop production according to productive and available staff
• Attend to escalated workshop (technical) problems accordingly
• Evaluate all serviced vehicles (technical) and assist in ordering parts
• Maintain good housekeeping within department
• Manage training of all service staff
• Provide feedback to all workshop staff on individual performance against targets
• Control (WIP) work in progress on all vehicles in the workshop daily to acceptable levels
• Manage risk (financial and non – financial) within department
• Manage and drive personal and professional development
• Provide efficient and effective internal communication

Minimum Requirements

• Senior Certificate (Grade 12)
• Qualified Motorcycle Technician
• 5 Years’ Workshop experience in a Dealership as Technician.
• Supervisory / Foreman experience in a Workshop would be highly advantageous.
• The aptitude and competency to manage a team effectively
• Valid motorcycle license

Essential Competencies / Skills / Knowledge

• Diagnostic Ability / Skills
• Working knowledge of i-vehicles
• Planning & Organising
• Customer & Service Orientation
• Leading & Managing Teams
• Following Instructions & Procedures
• Coping with Pressure & Setbacks