Motor Insurance Claims Consultant

Badger Holdings (Pty) Ltd; George; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading insurance company in George is seeking a Motor Insurance Claims Consultant to join its call center team. This entry-level position focuses on processing claims accurately and providing excellent customer service. The role offers a collaborative environment, competitive salary, and flexible working hours, with comprehensive training programs and health benefits included.

Benefits

Competitive salary with benefits

Employee loyalty rewards

Company branded gear

Health benefits and wellness offers

On-site coffee shop and restaurant

Comprehensive training programs

Flexible working hours

Company transport to the office

Qualifications

• Customer-focused and energetic personality.
• Ability to process claims accurately and promptly.
• Comfortable with policy guidelines and regulations.

Responsibilities

• Ensure claims are processed accurately and promptly.
• Mitigate claims costs in accordance with policy guidelines.
• Provide high customer service from lodgment to claim closure.

Job description

Join to apply for the Motor Insurance Claims Consultant role at Badger Holdings Inc.

About The Company

Pacific International Insurance is a licensed general insurance provider, offering reliable coverage for policyholders across Australia and New Zealand. Our diverse range of personal and business insurance solutions includes motor vehicle, pet, mobility equipment, professional indemnity, and general liability insurance.

About The Product

PD Insurance AU offers award-winning, affordable, and high-value pet and car insurance coverage.

The Opportunity

Are you a customer-focused, energetic, and passionate individual? We are seeking a Claims Consultant to join our vibrant call centre team in George. This is your chance to make a real impact and be part of a dynamic team!

What’s the overall purpose of this position?

Ensuring claims are processed accurately and promptly, mitigating claims costs in accordance with policy guidelines, delegated authorities, industry laws, and regulations. As a customer-facing role, this position embraces our Soft Landings philosophy to ensure high customer service levels from lodgment to claim closure. We offer a fun, collaborative environment, supportive management, and opportunities for growth.

Benefits include:

• Competitive salary with benefits and contributions.
• Employee loyalty and long service rewards.
• Company branded gear.
• Health benefits and wellness offers.
• On-site coffee shop and restaurant.
• Comprehensive training programs.
• Flexible working hours.
• Company transport to the office.

Working Hours

• Monday to Friday: 03h30 – 11h00 AM or 00h00 – 07h30 AM (rotational shifts).

These hours accommodate clients and colleagues in Australia and New Zealand, providing flexibility.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Finance and Sales

Industries

• Insurance