MONITORING CENTRE AGENT

HR Genie; Nigel; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A logistics company in Nigel is seeking a Monitoring Centre Agent. The role involves monitoring drivers and vehicles, managing communications, and utilizing the mySHEQ system. Candidates must have a Matric certificate, excellent communication skills, and be willing to work shifts, including weekends and public holidays.

Qualifications

• Previous experience in a similar position will be an advantage.
• Must be able to send/receive/process emails effectively.
• Willingness to work shifts, including weekends and public holidays.

Responsibilities

• Continuously monitor drivers/vehicles on the LYTEX system.
• Manage PODs and respond to emails and calls promptly.
• Handle mySHEQ system.

Skills

Excellent communication skills

Computer literacy

Ability to meet deadlines

Education

Matric

Job description

SUMMARY :

MONITORING CENTRE AGENT

POSITION INFO :

A career opportunity exists at REINHARDT TRANSPORT GROUP (NIGEL) for the position of :

MONITORING CENTRE AGENT

Job Summary :

• Continuous monitoring of drivers / vehicles on the LYTEX system.
• Monitor driver behaviour i.e. fatigue, speeding etc
• Manage POD’s.
• Respond to e-mails, telephonic communications and provide prompt feedback to the sender i.e. Management, Fleet Controllers, External Call Centres etc.
• Receive and process telephone calls from OPTIX call centre and process accordingly.
• Manage mySHEQ system
Requirement :
• Matric
• Previous experience in ‘n similar position will be an advantage
• Computer literate, must be able to send / receive / process e-mails effectively
• Excellent communication skills on all levels, including telephone etiquette
• Must be able to meet deadlines effectively and on time
• Work shifts, including day and night shift
• Must be willing to work weekends / public holidays
• Own Transport

Remuneration :

To be discussed in the interview

Applications will close on Wednesday, 6th August 2025 at the close of business.