MONITORING CENTRE AGENT

Reinhardt Transport Group; Nigel; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading transport company in Gauteng is seeking a Monitoring Centre Agent to oversee vehicle and driver monitoring on the LYTEX system. Responsibilities include managing driver behaviour and handling communications efficiently. Candidates should have Matric, excellent communication skills, and be willing to work varying shifts. Previous experience is advantageous. Compensation will be discussed during the interview.

Qualifications

• Previous experience in a similar position will be an advantage.
• Excellent communication skills on all levels, including telephone etiquette.
• Must be able to meet deadlines effectively and on time.

Responsibilities

• Continuous monitoring of drivers and vehicles on the LYTEX system.
• Monitor driver behaviour such as fatigue and speeding.
• Receive and process telephone calls from OPTIX call centre.

Skills

Communication skills

Computer literacy

Time management

Education

Matric

Job description

A career opportunity exists at REINHARDT TRANSPORT GROUP (NIGEL) for the position of:

MONITORING CENTRE AGENT

Job Summary

• Continuous monitoring of drivers / vehicles on the LYTEX system.
• Monitor driver behaviour i.e. fatigue, speeding etc
• Manage POD's.
• Respond to e-mails, telephonic communications and provide prompt feedback to the sender i.e. Management, Fleet Controllers, External Call Centres etc.
• Receive and process telephone calls from OPTIX call centre and process accordingly.
• Manage mySHEQ system
  
  

Requirement

• Matric
• Previous experience in 'n similar position will be an advantage
• Computer literate, must be able to send / receive / process e-mails effectively
• Excellent communication skills on all levels, including telephone etiquette
• Must be able to meet deadlines effectively and on time
• Work shifts, including day and night shift
• Must be willing to work weekends / public holidays
• Own Transport
  
  

Remuneration

To be discussed in the interview

Applications will close on Wednesday, 6th August 2025 at the close of business.