The candidate will be required to support the effective implementation, tracking, and reporting of projects and programs by maintaining accurate data and assisting in the coordination of monitoring and evaluation activities.
Their role ensures that performance is measured consistently and that data is available to inform decision-making and improve outcomes. Key Responsibilities include but are not limited to the following:
Monitoring and Evaluation Administration
- Obtaining source data reports and comparing them with extraction files against performance indicators.
- Identifying discrepancies and determining the root cause, communicating root causes for correction, and tracking processing.
- Ensuring extraction files are signed off for approval prior to quarterly submission.
- Piling quarterly performance data based on source data and populating the data on the dashboard.
- Verifying and approving quarterly performance reports with management.
- Performing data analysis and validation.
- Identifying and recommending system and process improvements.
- Addressing historical data gaps and errors by implementing corrective processes.
- Diagnosing and troubleshooting database errors.
- Reconciling data submissions (quarterly reports, learner MIS, SETMIS files).
- Conducting onsite monitoring to verify performance information for accuracy, existence, completeness, validity, and compliance with relevant legislation and policies.
- Supporting the operationalization and implementation of the M&E plan.
- Developing relevant processes and activities within the division.
Office Administration
- Managing and coordinating administrative and clerical support to facilitate smooth operations.
- Providing effective administrative support and coordinating interactions with other divisions, departments, management, and stakeholders.
- Coordinating office activities for efficiency and policy compliance.
- Managing office supplies and processing travel documents.
- Developing and maintaining filing systems and records.
- Maintaining a professional image and climate within the department.
- Supporting division tasks and ensuring safety and compliance policies are followed.
- Handling secretarial duties such as typing, answering calls, managing diaries, and arranging meetings.
- Arranging functions and taking minutes during meetings.
Client Services and Risk & Compliance
- Responding promptly to customer requests.
- Receiving clients and stakeholders professionally.
- Ensuring adherence to deadlines and assisting with report submissions.
- Preparing and proofreading reports and presentations.
- Tracking commitments and managing follow-ups.
- Ensuring documentation complies with policies and procedures.
- Supporting audit processes and maintaining quality risk management standards.
- Ensuring compliance with legal and organizational policies.
- Supporting budgeting, record keeping, and supply chain processes.
Qualifications and Skills
- Matric and a National Diploma (NQF 6) in Business Administration or equivalent.
- At least 1 year of experience in a related field within the public sector.
- Knowledge of Skills Development legislation and monitoring and evaluation principles.
- Understanding of database management and system integration.
- Flexibility to work overtime as required.
- Valid driver's license.
Duration: 12 months fixed contract. If you do not hear from us within 2 weeks of the closing date, please consider your application unsuccessful.