Wes-Kaap
On-site
ZAR 200 000 - 300 000
Full time
12 days ago
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Job summary
An established industry player is seeking a skilled technician to join their team. This role involves diagnosing and repairing machinery, ensuring high-quality service delivery, and maintaining excellent customer relations. The ideal candidate will have a strong technical background, with a focus on electrical or mechanical repairs, and possess the ability to work under pressure while delivering consistent results. Join a dynamic environment where your expertise will contribute to operational excellence and customer satisfaction. If you are a proactive problem-solver with a passion for technical work, this opportunity is perfect for you.
Qualifications
- 3-5 years technical experience in workshop and repairs.
- Relevant technical qualification in electrical or mechanical fields.
Responsibilities
- Repair or replace malfunctioning components of machinery.
- Observe and test machinery operations to diagnose malfunctions.
- Provide accurate reports on repairs and recommendations.
Skills
Technical repair skills
Excellent communication skills
Problem-solving skills
Ability to manage customer expectations
Team player
PC literate (SAP, Excel, Word)
Ability to perform repairs and installations
Energetic and shows initiative
Ability to work under pressure
Education
Grade 12
Relevant technical qualification - electrical/mechanical
Tools
Responsibilities
- Repair or replace broken or malfunctioning components of machinery or equipment.
- Disassemble machinery or equipment to remove parts and make repairs.
- Observe and test the operation of machinery or equipment and diagnose malfunctions, using voltmeters and other testing devices.
- Reassemble equipment after completion of inspections, testing, or repairs.
- Clean, lubricate, or adjust parts, equipment, or machinery.
- Examine parts for defects, such as breakage or excessive wear.
- Test newly repaired machinery or equipment to verify the adequacy of repairs.
- Provide comprehensive and accurate reports on diagnosis, assessment of component/part failures, observations, actions, and recommendations.
- Record parts or materials used and order or requisition new parts or materials as necessary.
- Ensure excellence in customer service delivery by meticulously following procedures/processes.
- Ensure the correct documentation is in place and accurately completed before repairs are done.
- Work standby and overtime when required.
- Ensure that all OHS procedures are followed and that all tools and equipment are handled with proficiency and respect.
Requirements:
- Grade 12
- Relevant technical qualification - electrical/mechanical.
- At least 3 - 5 years technical (workshop and repairs) experience, including repairs, assembly of equipment, quotations on parts, etc.
Skills:
- Ability to perform repairs and installations of equipment.
- Technical repair skills including refrigeration repairs.
- Excellent communication skills on all levels (speak, read, and write).
- Ability to manage customer expectations.
- Problem-solving skills.
- Team player.
- PC literate (SAP, Excel, Word, email).
- Energetic, shows initiative, and has the ability to work under pressure.
- Ability to consistently deliver quality service even when under pressure.
Knowledge:
- Knowledge of customer services.
- Repair, testing, and quoting on products received.
- Maintaining all tools and equipment.
- Product application knowledge of catering equipment is an advantage.
- OHS Act knowledge.