MIS Analyst

firstrand; Johannesburg; On-site; ZAR 500,000 - 800,000; Full time

Job summary

A leading financial institution seeks a talented MIS Analyst to enhance their data and reporting systems. This role involves developing BI solutions, maintaining MIS outputs, and engaging in strategic data analysis. Ideal candidates will possess strong experience in data manipulation and BI tools, contributing to informed decision-making and business efficiency.

Benefits

Opportunities to network and collaborate

Challenging work environment

Opportunities to innovate

Qualifications

• 3+ years of experience in data analysis and dashboard design.
• Strong expertise in BI tools like Power BI and Advanced Excel.
• Ability to manage client relationships and provide valuable insights.

Responsibilities

• Design, develop, and maintain information management systems.
• Build reports and dashboards to support business intelligence.
• Automate campaign processes to improve efficiency.

Skills

Data Analysis

Dashboard Design

Business Intelligence

SQL

Education

B Degree in Maths, Stats, Accounting, Economics

Tools

Power BI

Advanced Excel

Job description

Time left to apply: End Date: July 7, 2025 (4 days left to apply)

Job requisition id: R34477

Job Description

Hello Future MIS Analyst

Welcome to FNB, the home of the #changeables. We design for shapeshifters and deliver products and services that make us proud of the people who make it happen.

As part of our talent team at FNB Loans, you will be surrounded by unique talents, diverse minds, and an adaptable environment that fosters curiosity. Now’s the time to imagine your potential in a team where experts come together to ignite effective change.

The role involves designing, developing, and maintaining knowledge and information management systems, with a focus on business intelligence and data-driven decision-making. Key responsibilities include building and maintaining reports, developing Power BI dashboards, and creating SQL procedures to support data operations.

The position also requires automating campaign processes to improve efficiency and accuracy. The ideal candidate will conduct independent research, possess strong technical expertise in Teradata and data engineering, and contribute to the overall business intelligence architecture. Delivering detailed, accurate, and timely reports is essential to support fact-based decision-making across the organization.

Are you someone who can:

• Manage relationships with third-party debt collection agencies.
• Monitor agency performance against KPIs (e.g., recovery rates, turnaround time, compliance).
• Conduct regular audits and reviews of agency activities and adherence to SLAs.
• Provide agencies with data files and ensure secure data exchange protocols.
• Recommend changes in agency strategy or rotation based on performance analytics.
• Data Extraction & Transformation: Extract data from various sources and convert it into meaningful information to support effective business decision-making.
• Report Development: Develop strategic, tactical, and operational reports to address key business issues and meet current needs.
• Dashboard Management: Compile and manage strategic dashboards, presenting insights to stakeholders at various organizational levels.
• MIS Reporting: Ensure the ongoing production and delivery of Management Information System (MIS) outputs in the required format and frequency.
• Client Engagement: Liaise with internal clients to understand and fulfill their information requirements, fostering strong relationships and providing consultancy support.
• Business Intelligence Solutions: Participate in new projects by designing and developing BI solutions aligned with business objectives.
• Ad-Hoc Reporting: Respond to ad-hoc information requests from clients within specified timeframes and formats.
• Optimization & Innovation: Identify opportunities for optimization to enhance the organization’s service offerings.
• Benchmarking & Market Analysis: Conduct benchmarking exercises and integrate market research into reporting to enrich analysis and improve competitive advantage.
• Report Maintenance: Oversee the management and continuous improvement of existing reports and dashboards.

Minimum Experience Level

• 3+ years of experience with data analysis (statistical and quantitative analyses) and user-focused dashboard design
• 3+ years of experience using BI tools (e.g., PowerPoint, Advanced Excel, PowerBI)

Preferred Qualification

• B Degree in Maths, Stats, Accounting, Economics, or related fields

You will have access to:

• Opportunities to network and collaborate.
• Challenging work environment.
• Opportunities to innovate.

We can be a match if you are:

• Curious & courageous — driven to learn and brave enough to explore new ideas.
• Obsessed with mastery — committed to becoming proficient and continuously improving.

Interested in taking the next step? We look forward to engaging with you. Apply now!

#Post

#FNB

#LI-LM8

Job Details

Note: Applications will not be accepted after July 7, 2025. Please submit your application before the closing date.

All appointments will align with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may voluntarily disclose disability information, which will be kept confidential unless required by law.

Introduce Yourself

Introduce yourself to our recruiters, and we will contact you if a suitable role arises.

For queries, please log them via MyQ.

About Us

FNB serves retail and commercial customers with a range of financial products, insurance, and digital solutions. Recognized globally, FNB has won awards including the Strongest Banking Brand in the World (Brand Finance Banking 500 2023). We offer exciting career opportunities for those who want to make a meaningful impact.