Mid-Weight Designer

Serve First CX Limited; Centurion; Remote; ZAR 435,000 - 491,000; Full time

Job summary

Serve First CX Limited is looking for a talented designer to join our team and work alongside our senior designer. The role spans exhibition stand design, print collateral, and simple social animations, with monthly shifts between projects to keep the work varied and challenging.

Remote-first role with potential collaboration in person when needed in South Africa. You will report to the Head of Marketing and have freedom to shape the brand within guidelines, striving for a high standard and

Qualifications

• 4+ years of professional design experience.
• Strong balance of print and digital design.
• Figma is used regularly.
• Experience with AI imagery tools (Weavy, Pletor) and Adobe After Effects.

Responsibilities

• Work across exhibition stand design, print collateral, and social animations.
• Move between booth, brochure, and social assets while maintaining high standards.
• Collaborate with the head of department and senior designer to push the brand forward.

Skills

4+ years of professional design

Strong balance of print and digital

Startup experience

Figma

Claude

Claude Design

After Effects

Tools

Weavy

Pletor

Job description

R 39,000.00 - 44,000.00 (South African Rand)

We are hiring another designer to work alongside our senior designer. The work runs from exhibition stand design to print and screen collateral to simple animations for social.

The mix changes from month to month. One week it is a booth for a show, the next a brochure, then a batch of social animations. You will be expected to move between all three without dropping the standard.

The scale is real. In the last six months our marketing team delivered six events, a new 50+ page website, five landing pages, white papers, case studies, multiple product collateral pieces for multiple regions, customer and partner videos, webinars and a 100+ slide sales library. That sat alongside large PR campaigns, US region launch plans & positioning and a full paid media overhaul. Design sits behind all of it, and the volume is growing with the business.

Who we are

Serve First is an AI-driven customer experience and performance platform for multi-location businesses in retail, hospitality, facilities management and QSR. We launched in 2023 and have raised £9.6m in total, including a £5m round in April 2026. Annual recurring revenue has nearly doubled since our previous round in June 2025. Customers include Aramark, Elior Group, Alphega Pharmacy and The Body Shop, and we are expanding across Europe and into the US. The company moves fast, and the brand needs to keep pace.

What you get and what we expect

You will have real freedom to shape and experiment within our brand guidelines, working directly with a head of department who is pushing the brand forward. Take a clear brief or run with an open one. Nobody will micromanage you. In return, we expect a high standard. We are here to lead the pack and to be the best, and that only works with people who hold themselves to the same bar. This is a rare chance to influence how this brand looks and feels.

Once a year you are invited to our company get together, normally held in the UK, with all costs covered by the company.

You'll need

4+ years of professional design experience

Strong balance of print and digital design

Figma

Claude and Claude Design

• Proven ability to generate and manage imagery with AI tools such as Weavy or Pletor

After Effects

• Startup experience, and comfort in a fast environment where no two days are the same

Where you'll work

Remote-first. If you're based in Pretoria or Johannesburg, you can work side by side with our senior designer. You'll report to our Head of Marketing, with a day-to-day working line into the senior designer.

Terms

Working hours are 9am to 6pm UK time. This is an ongoing contract role with 30 days' notice on both sides. You also get 25 days paid holiday plus UK public holidays. South African public holidays are not included.

Who we'll consider

You must be based in South Africa. Applications from anywhere else will not be considered. Pretoria or Johannesburgis preferred.

Your portfolio is what we judge you on. It must be up to date. Only great portfolios will be considered, so bring your A game. No portfolio, no application.