Mid-Level IT Technician Tier II

Job Description:

Escalate level 3 calls to appropriate technicians and follow up on open calls. Timely resolution of these calls within procedural deadlines.

We are looking for an entry-level employee, with no prior experience required. If you are proactive and eager to learn, come join us.

• Requirements:
  • Willingness to learn and develop.
  • Good communication and organization skills.
  • Teamwork and responsibility.
  • Basic computer skills are a plus.
• Responsibilities:
  • Provide support in administrative and operational activities.
  • Answer and direct telephone calls.
  • Organize and file documents.
  • Participate in projects and provide support in daily tasks.
• Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Medical assistance.
  • Opportunities for growth and training.