Microsoft Dynamics 365 F&O Senior Functional Lead

Ernst & Young Advisory Services Sdn Bhd; Johannesburg; On-site; ZAR 700,000 - 1,200,000; Full time

Job summary

A leading consultancy firm is seeking a D365 Senior Functional Consultant based in Johannesburg. The candidate will possess extensive experience with Microsoft Dynamics 365 Finance and Operations, primarily focusing on supply chain solutions. Responsibilities include leading client meetings, configuring D365 modules, and mentoring junior consultants. Candidates should have a minimum of 5 years of experience, preferably in technology-driven environments, showcasing strong project implementation skills and the ability to handle fast-paced projects successfully.

Qualifications

• 5+ years significant industry experience.
• Minimum of 4 or more Dynamics full life cycle implementations.
• Strong experience in warehouse, retail, or asset-intensive industries.

Responsibilities

• Lead in design and configuration of D365 solutions.
• Conduct GAP analysis and manage client expectations.
• Train users and provide ongoing support.

Skills

Interpersonal skills

Communication skills

Problem-solving

Education

BA/BSc/BCom in Computer Science

Microsoft certifications in Dynamics D365

Tools

Microsoft Dynamics 365

Power Platform

Job description

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Location: Johannesburg

Other locations: Primary Location Only

Date: Jul 22, 2025

Requisition ID: 1624524

The D365 Senior Functional Consultant will act as a subject matter expert (SME) in Microsoft Dynamics 365 Finance and Operations, with a focus on Supply Chain. This role involves evaluating client requirements, analysing business processes, and identifying operational challenges to design and implement effective, value-driven solutions using the D365 platform.

We are looking for a dynamic and experienced professional who combines deep technical expertise with strong business acumen. The ideal candidate will have a successful track record in industries such as manufacturing, food and beverage, FMCG, financial services, retail, and wholesale distribution. This role is well-suited to someone who thrives in fast-paced environments, enjoys solving complex business problems, and is passionate about leveraging technology to drive transformation and efficiency.

Duties & Responsibilities

• Lead in discovery meetings with the client to understand current business processes that need to be incorporated into D365 FSC
• Lead in design sessions with formulate the to be D365 solution.
• Work with the client to understand legacy data components and identify the appropriate location for such data in D365.
• Validation of business practices and processes in Dynamics based on discovery analysis
• Conducting GAP analysis to determine the difference between application and business processes Lead end-to-end implementations of D365 F&O Supply Chain modules.
• Configure D365 modules including Inventory, Master Planning, Production, Demand Planning, Procurement, Warehousing, transportation and asset management.
• Mentor junior consultants and support knowledge transfer.
• Manage stakeholder expectations and ensure project milestones are met.
• Support pre-sales efforts with solution design and proposal development.
• Identify creative solutions for processes that aren’t fully accomplished by standard D365
• Develop and deliver presentations to customers by outlining findings and recommendations to guide the implementation of the identified solution
• Translate functional business objectives and critical success factors into functional documents
• Configure application as appropriate to conform to business process definition
• Train users in a hands-on methodology and develop training documentation
• Provide on-going support to end users, assisting with trouble shooting or additional training via email, phone or site visits
• Maintainand expandclient relationships through delivery of high-quality services
• Fully utilizeMicrosoft Technology and the Microsoft Azure Stack (LCS, BPM, VSTS, Task guides, PowerApps, Office 365, etc.)

Experience and qualifications

• 5+ years of significant industry experience
• 5+ years of D365 FSC/AX implementation experience required
• Minimum of 4 or more Dynamics full life cycle implementations
• Microsoft certifications in Dynamics D365 FSC
• BA/BSc/BCom in Computer Science, or Accounting preferred
• Exceptional interpersonal, communication and relationship building skills
• Ability to work in a fast-paced environment and effectively meet deadlines
• Excellent demonstration and presentation skills
• A passion for client success and enthusiasm for the products we implement
• Ability to travel to provide services to clients

Additional requirements :

• Strong interpersonal/relationship building skills
• Advanced level of experience in warehouse, retail or asset intensive industries
• Desire to constantly assess and incorporate new technologies and software into their skillset
• Deep understanding of supply chain processes: demand planning, inventory management, procurement, logistics, and warehousing.
• Strong documentation and presentation skills.
• Experience with Power Platform, Azure DevOps, and integration tools is a plus.
• Strong project implementation skills (planning, data conversion, module setups, training, project management, reporting)
• Proactive approach in communicating project status and project risks to all parties, internal and external
• Ability to work in a fast-paced environment and meet deadlines under pressure (conscientious)
• Ability to work independently as well as perform in a matrix project environment with cross-functional teams
• Structured approach to problem-solving and project execution. Good time management, well organised, consistently meeting commitments and creating high level deliverables.

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EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.