Microsoft Dynamics 365 (F&O) Senior Functional Consultant

EY; Johannesburg; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

Join a leading consulting firm as a D365 Senior Functional Consultant, where you'll leverage your expertise in Microsoft Dynamics 365 Finance and Operations to implement transformative solutions for clients in various industries. You'll lead discovery sessions, configure applications, conduct gap analyses, and ensure project milestones are met. Your deep understanding of supply chain processes and client management will help drive the successful adoption of innovative approaches. This role offers an opportunity for significant professional growth within a fast-paced environment focused on technology and operational efficiency.

Qualifications

• Deep technical expertise in Microsoft Dynamics 365.
• Experience in industries like manufacturing, FMCG, and financial services.
• Strong business acumen and problem-solving skills.

Responsibilities

• Lead discovery meetings with clients to evaluate business processes.
• Configure D365 modules including Inventory and Procurement.
• Conduct GAP analysis and lead end-to-end implementations.
• Train users and provide ongoing support.

Skills

Microsoft Dynamics 365 Finance and Operations

Supply Chain Management

GAP Analysis

Client Management

Configuration

Tools

Microsoft Azure Stack

PowerApps

Office 365

Job description

The D365 Senior Functional Consultant will act as a subject matter expert (SME) in Microsoft Dynamics 365 Finance and Operations, with a focus on Supply Chain. This role involves evaluating client requirements, analysing business processes, and identifying operational challenges to design and implement effective, value-driven solutions using the D365 platform.

We are looking for a dynamic and experienced professional who combines deep technical expertise with strong business acumen. The ideal candidate will have a successful track record in industries such as manufacturing, food and beverage, FMCG, financial services, retail, and wholesale distribution. This role is well-suited to someone who thrives in fast-paced environments, enjoys solving complex business problems, and is passionate about leveraging technology to drive transformation and efficiency.

Duties & Responsibilities

1. Lead in discovery meetings with the client to understand current business processes that need to be incorporated into D365 FSC.
2. Lead in design sessions with formulate the to be D365 solution.
3. Work with the client to understand legacy data components and identify the appropriate location for such data in D365.
4. Validation of business practices and processes in Dynamics based on discovery analysis.
5. Conducting GAP analysis to determine the difference between application and business processes. Lead end-to-end implementations of D365 F&O Supply Chain modules.
6. Configure D365 modules including Inventory, Master Planning, Production, Demand Planning, Procurement, Warehousing, transportation, and asset management.
7. Mentor junior consultants and support knowledge transfer.
8. Manage stakeholder expectations and ensure project milestones are met.
9. Support pre-sales efforts with solution design and proposal development.
10. Identify creative solutions for processes that aren’t fully accomplished by standard D365.
11. Develop and deliver presentations to customers by outlining findings and recommendations to guide the implementation of the identified solution.
12. Translate functional business objectives and critical success factors into functional documents.
13. Configure application as appropriate to conform to business process definition.
14. Train users in a hands-on methodology and develop training documentation.
15. Provide ongoing support to end users, assisting with troubleshooting or additional training via email, phone, or site visits.
16. Maintain and expand client relationships through delivery of high-quality services.
17. Fully utilize Microsoft Technology and the Microsoft Azure Stack (LCS, BPM, VSTS, Task guides, PowerApps, Office 365, etc.).