Microsoft Certified Server Engineer (Hybrid Cloud Support)

CloudlogicSA; Umhlanga Rocks; On-site; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Tech training & certifications

Hybrid cloud projects

Career progression

Collaborative environment

Enterprise exposure

Job summary

CloudlogicSA is seeking a Microsoft Certified Server Engineer to join the Infrastructure and Cloud Services team in a hybrid cloud environment. You will manage Windows Server, Azure, M365, and related technologies while delivering quality customer support.

The role emphasizes continuous learning, security best practices, and participation in enterprise IT projects across multiple industries.

Qualifications

• Minimum 3 years' experience supporting Microsoft server environments.
• Experience supporting hybrid cloud infrastructure.
• Experience working within MSP or enterprise IT environment is advantageous.

Responsibilities

• Perform user and system administration tasks.
• Support Active Directory, Group Policy and DNS.
• Monitor server performance, capacity and health; assist with upgrades and patching.

Skills

Windows Server

Hybrid cloud

Microsoft 365

Azure

Networking fundamentals

Education

Relevant IT Diploma/Degree

Tools

Hyper‑V

VMware

Azure

Microsoft Defender

Job description

JD – MICROSOFT CERTIFIED SERVER ENGINEER (HYBRID CLOUD SUPPORT)

About the Role

We are seeking a motivated and technically capable Microsoft Certified Server Engineer to join our Infrastructure and Cloud Services team. This role is ideal for an individual with a passion for Microsoft technologies, cloud computing, and enterprise IT support who enjoys solving technical challenges while delivering exceptional customer service.

The successful candidate will provide operational support across hybrid infrastructure environments, including Microsoft 365, Windows Server, Azure, virtualisation platforms and networking technologies. Working as part of a skilled technical team, you will assist with maintaining secure, highly available systems while supporting customers across a broad range of industries.

This is an excellent opportunity for someone who enjoys continuous learning and wants to grow their career in cloud infrastructure, cybersecurity and enterprise platforms.

Key Responsibilities

The successful candidate will be responsible for:

Infrastructure & Server Administration

• Perform user and system administration tasks.
• Support Active Directory, Group Policy and DNS.
• Monitor server performance, capacity and system health.
• Assist with server upgrades, maintenance and patch management.
• Support virtualised environments including Hyper‑V and VMware.
• Support Microsoft Azure and hybrid cloud environments.
• Assist with Microsoft 365 administration including Exchange Online, Teams, SharePoint and Entra ID.
• Manage user provisioning, permissions and access control.
• Support backup, disaster recovery and business continuity solutions.
• Assist with cloud migrations and infrastructure projects.

Technical Support

• Troubleshoot hardware, software and infrastructure issues.
• Investigate incidents and perform root cause analysis.
• Log, manage and resolve support tickets within agreed service levels.
• Escalate complex technical issues to senior engineers where appropriate.
• Provide remote and onsite technical support to customers.

Network & Security Support

• Support switches, firewalls, VPNs and wireless infrastructure.
• Assist with endpoint security, antivirus and Microsoft Defender solutions.
• Support identity management, MFA and conditional access policies.
• Follow security best practices and assist with compliance activities.

Monitoring & Documentation

• Maintain accurate technical documentation.
• Produce reports relating to system performance and incidents.

Qualifications

• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Microsoft 365 Administrator Associate
• Equivalent Microsoft infrastructure certification
• Relevant Diploma or Degree in Information Technology will be advantageous.

Experience

• Minimum 3 years' experience supporting Microsoft server environments.
• Experience supporting hybrid cloud infrastructure.
• Experience working within an MSP or enterprise IT environment will be advantageous.

Technical Skills

• Knowledge of the following technologies is desirable: Hyper‑V and/or VMware
• Backup and disaster recovery solutions
• Networking fundamentals (TCP/IP, VLANs, VPNs, routing and switching)
• Basic firewall administration

Personal Attributes

The ideal candidate will:

• Be curious and eager to continuously learn.
• Demonstrate strong analytical and problem-solving skills.
• Be dependable, responsible and accountable.
• Communicate effectively with both technical and non-technical users.
• Work well independently and within a collaborative team.
• Remain calm under pressure.
• Be customer-focused with excellent interpersonal skills.
• Be organised with strong attention to detail.
• Show initiative and a proactive approach to problem solving.
• Be adaptable within a fast-paced operational environment where system availability and rapid incident resolution are critical.

What We Offer

• Exposure to leading Microsoft cloud technologies.
• Opportunities to work on exciting hybrid cloud projects.
• Ongoing technical training and certification support.
• Career progression within a growing Microsoft Cloud Solutions Provider.
• Collaborative and supportive working environment.
• Exposure to enterprise customers across multiple industries.