MFC Sales Manager

Old Mutual South Africa; East London; On-site; ZAR 1,800,000 - 3,000,000; Full time

Job summary

Old Mutual South Africa is seeking an experienced sales leader to manage a large team of advisors, build and maintain client relationships, and drive demand for financial products.

You will lead in strategy, account management, and delivery of complex propositions while ensuring regulatory compliance and strong performance metrics.

Qualifications

• Matric (Gr12) and regulatory qualifications aligned to financial services.
• FSCA NQF Level 5 qualification and FAIS compliance.
• CPD across cycles and COB knowledge.
• Driver’s license and own car.
• Clear criminal and credit check.
• Proficiency with MS Office software.

Responsibilities

• Identify and communicate actions to implement strategy and business plan; motivate teams to achieve local goals.
• Develop and implement relationship management plans for complex accounts and key decision-makers.
• Configure complex product-and-services solutions and negotiate terms within standard ranges.
• Develop a personal network within the business sector and enhance visibility of the organization.
• Manage and report on performance of a large, diverse team and drive objectives.
• Oversee an operational area and delivery with senior guidance.
• Collaborate with departments to improve internal/external customer focus.
• Manage key accounts and provide day-to-day support to stakeholders.
• Develop and implement relationship plans for potential accounts and prospecting.
• Develop and deliver budget plans with senior guidance.
• Utilize development framework to build professional capabilities and coach others.

Skills

Trust building

Change management

Client needs assessments

Commercial acumen

Consultative selling

Customer focus

Customer service

Customer understanding

Direct selling

Executing plans

Identifying customer needs

Identifying sales opportunities

Sales software

Strengthening relationships

Upselling

Education

Matric (Gr12)

FSCA NQF Level 5 qualification

FAIS Compliant

CPD – Continuous Professional Development

COB – Class of Business

Driver’s license and own car

Clear criminal and credit check

MS Office proficiency

Tools

MS Office

Job description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Manages and coordinates the organisation’s sales function to meet the organisation’s business requirements. Manages a large-sized team of advisors to develop, maintain, and leverage relationships with prospective and existing clients to stimulate and manage demand for financial products and services.

Responsibilities

Leadership and Direction

Identify and communicate the actions needed to implement the function's strategy and business plan within the business area or department; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these tenets and do extraordinary things to achieve local business goals.

Customer Relationship Management / Account Management

Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.

Sell Customer Propositions

Configure a complex product-and-services solution and associated contractual terms that meet the customer's mid- to long-term needs, taking input from relevant internal specialists. Present the solution to customer representatives and negotiate agreement within a predefined range of commercial parameters, or, alternately, review sales proposals from team members and authorize those that deviate from standard terms, escalating issues to senior management where appropriate.

Sales Opportunities Creation

Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.

Performance Management

Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.

Operations Management

Oversee an operational area with guidance from senior colleagues. Could involve responsibility for development or delivery (or both).

Promoting Customer Focus

Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships.

Key Account Management

Manage and develop important customer relationships with guidance from senior colleagues, and/or manage an account team delivering day-to-day support. Customers are likely to include mid-tier companies, multinational corporations, and the like.

Customer Relationship Development / Prospecting

Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.

Budgeting

Develop and/or deliver budget plans with guidance from senior colleagues.

Organizational Capability Building

Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

Requirements: Skills, Qualifications and Experience required

• Gr12 (Matric)
• FSCA Approved NQF Level 5 Qualification
• FAIS Compliant
• Product category experience (Long term Insurance subcategory B1, Long term Insurance subcategory B2 and Retail pension benefit)
• CPD – Continuous Professional Development – All cycles
• COB – Class of Business
• A valid Driver’s licence and your own car
• A clear criminal and credit check
• Proven computer literacy (MS Office suite)
• Excellent communication skills (written and verbal)
• Previous Managerial experience
• Knowledge and exposure to Group Schemes advantageous
• (Internal) Successful completion of MODP (This applies for applicants who have previously worked for Old Mutual)
• (External) Managerial qualification – advantageous

Preference will be given to suitably qualified candidates in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Skills

Building Trust, Change Management, Client Needs Assessments, Commercial Acumen, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Executing Plans, Identifying Customer Needs, Identifying Sales Opportunities, Sales Software, Strengthening Customer Relationships, Upselling

Competencies

• Builds Effective Teams
• Builds Networks
• Business Insight
• Collaborates
• Communicates Effectively
• Customer Focus
• Drives Results

Ensures Accountability

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Closing Date

24 October 2026 , 23:59

The Old Mutual Story!