MFC Sales Leader - Ladysmith

Old Mutual; Ladysmith; On-site; ZAR 300 000 - 600 000; Full time

Job summary

An established industry player is seeking a dynamic leader to manage a diverse team and drive sales of financial products. This role involves developing customer relationships, implementing strategic plans, and ensuring performance management. The ideal candidate will possess strong communication skills and a deep understanding of client needs. Join a forward-thinking organization that values diversity and is committed to making a positive impact in the community. If you are passionate about empowering others and driving results, this opportunity is perfect for you.

Qualifications

• Gr12 (Matric) required with understanding of FAIS.
• Strong communication and customer relationship skills are essential.

Responsibilities

• Manage a large team to develop relationships with clients for financial products.
• Implement strategies to achieve local business goals and improve customer focus.

Skills

Building Trust

Change Management

Client Needs Assessments

Commercial Acumen

Communication

Consultative Selling

Customer-Focused

Customer Relationships

Customer Service

Direct Selling

Executing Plans

Identifying Customer Needs

Identifying Sales Opportunities

Marketing Planning

MS Office Skills

Relationship Building

Sales

Sales Software

Strengthening Customer Relationships

Upselling

Education

High School (Grade 12)

Job description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Requirements: Gr12 (Matric). Understanding of FAIS.

Manages and coordinates the organisation’s sales function to meet the organisation’s business requirements. Manages a large-sized team of advisors to develop, maintain, and leverage relationships with prospective and existing clients to stimulate and manage demand for financial products and services.

Responsibilities

1. Leadership and Direction: Identify and communicate the actions needed to implement the function's strategy and business plan within the business area or department; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these tenets and do extraordinary things to achieve local business goals.
2. Customer Relationship Management / Account Management: Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
3. Sell Customer Propositions: Configure a complex product-and-services solution and associated contractual terms that meet the customer's mid- to long-term needs, taking input from relevant internal specialists. Present the solution to customer representatives and negotiate agreement within a predefined range of commercial parameters, or, alternately, review sales proposals from team members and authorize those that deviate from standard terms, escalating issues to senior management where appropriate.
4. Sales Opportunities Creation: Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
5. Performance Management: Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.
6. Operations Management: Oversee an operational area with guidance from senior colleagues. Could involve responsibility for development or delivery (or both).
7. Promoting Customer Focus: Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships.
8. Key Account Management: Manage and develop important customer relationships with guidance from senior colleagues, and/or manage an account team delivering day-to-day support. Customers are likely to include mid-tier companies, multinational corporations, and the like.
9. Customer Relationship Development / Prospecting: Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
10. Budgeting: Develop and/or deliver budget plans with guidance from senior colleagues.
11. Organizational Capability Building: Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

Skills: Building Trust, Change Management, Client Needs Assessments, Commercial Acumen, Communication, Consultative Selling, Customer-Focused, Customer Relationships, Customer Service, Customer Understanding, Direct Selling, Executing Plans, Identifying Customer Needs, Identifying Sales Opportunities, Marketing Planning, MS Office Skills, Relationship Building, Sales, Sales Software, Strengthening Customer Relationships, Upselling

Competencies: Builds Effective Teams, Builds Networks, Business Insight, Collaborates, Communicates Effectively, Customer Focus, Drives Results, Ensures Accountability

Education: High School (Grade 12) (Required)

Closing Date: 15 April 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!