Mokopane
On-site
ZAR 200,000 - 300,000
Full time
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
Job summary
A leading company in the financial services industry is seeking a dynamic individual to help write Africa's story. The role focuses on customer relationship management, data analysis, and providing financial advice. Candidates must have a Matriculation Certificate and excellent communication skills. Join a team committed to enhancing financial well-being across the continent.
Qualifications
- Experience in the financial services industry advantageous.
- Clear credit and criminal record.
Responsibilities
- Data collection and analysis.
- Client relationship management.
- Financial planning and advice.
Skills
Communication
Presentation Skills
Customer Focus
Tech Savvy
Education
Matriculation Certificate
Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
Requirements: Matric, Financial Services industry experience advantageous, Clear Credit and Criminal record. Good communication skills (written and verbal), Presentations skills an added advantage
Provides specialist knowledge and executes account development strategies and sales business plans in order to achieve medium-sized sales targets.
Responsibilities
Data Collection and Analysis
Collate and analyze data using preset tools, methods, and formats. Involves working independently.
Information and Business Advice
Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy.
Document Preparation
Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.
Insights and Reporting
Extract and combine data to generate standard reports.
Customer Relationship Management / Account Management
Make calls (by telephone or in person) to allocated customers to maintain and strengthen existing relationships. Act as a first point of contact for resolving customer queries and complaints.
Financial Advice
Conduct comprehensive financial planning and advice services for more complex client situations.
Sales
Deliver mostly routine sales support services.
Operational Compliance
Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Skills
Competencies
Communicates Effectively
Customer Focus
Decision Quality
Ensures Accountability
Manages Complexity
Optimizes Work Processes
Plans and Aligns
Tech Savvy
Education
Matriculation Certificate (Matric) (Required)
Closing Date
19 June 2025 , 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!