Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity, and our diverse talent reflects this.
Job Description
Requirements: Skills, Qualifications and Experience
- Grade 12 (Matric)
- Valid Driver’s licence and Own Car
- FAIS Compliance
- Clear criminal and credit check
- Minimum of 3 years working experience (preferably in sales)
- Computer literacy (MS Word, PowerPoint, and Outlook)
- Excellent communication skills (written and verbal)
- Presentation skills an added advantage
Provides advice on a specific range of products to a specific allocated market and is individually accountable for achieving results through their own efforts.
Responsibilities
- Customer Service: Provide quality service to customers, identify opportunities to secure new business or support retention, process cases, deal with complex queries, and resolve customer problems.
- Solutions Analysis: Analyze specific problems and issues to find the best solutions, which could be technical or professional in nature.
- Receiving Visitors: Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
- Customer Relationship Management (CRM) Data: Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer.
- Customer Needs Clarification: Set objectives for sales calls or meetings, tailor presentations, and ask relevant questions to evaluate customer interest and gather information.
- Customer Relationship Development / Prospecting: Develop and implement relationship management plans for potential customer accounts.
- Operational Compliance: Understand organizational policies, procedures, and relevant regulatory codes, and obtain necessary authorizations.
- Business Development: Monitor and assess sales and market data to identify areas for business development.
- Sales Opportunities Creation: Develop a personal network within the business sector and represent the organization at events.
- Data Exploration: Conduct research and analyze key themes and trends using primary data sources and business intelligence tools.
- Network of Influence: Participate in and contribute to networks inside and outside the company.
Skills
- Building Trust
- Consultative Selling
- Customer-Focused
- Customer Service
- Customer Understanding
- Direct Selling
- Identifying Sales Opportunities
- Oral Communications
- Probing Questions
- Qualifying Prospects
- Sales Data Management
- Sales Software
- Strategic Selling
- Strengthening Customer Relationships
Competencies
- Action Oriented
- Balances Stakeholders
- Builds Networks
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results
- Ensures Accountability
Education
NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
30 December 2025, 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!