MFC Salaried Financial Advisor( Recruitment Pool)

Old Mutual; Ladysmith; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company seeks dedicated individuals for a sales role, focused on delivering quality service and developing business solutions within the allocated market. Ideal candidates will have a passion for engaging with customers and possess strong consultative selling skills, aiming to achieve excellent results in sales. Experience in building relationships and understanding customer needs is essential.

Qualifications

• Minimum of 3 years working experience, preferably in sales.
• FAIS Compliance and valid driver’s license required.
• Excellent communication skills and computer literacy.

Responsibilities

• Provide quality service to customers and secure new business.
• Analyze problems to find optimal solutions and monitor sales data.
• Develop and implement plans for customer relationship management.

Skills

Customer-Focused

Consultative Selling

Building Trust

Sales Opportunities

Customer Service

Qualifying Prospects

Probing Questions

Sales Software

Strengthening Customer Relationships

Strategic Selling

Education

NQF Level 5 - Higher, Advanced or Occupational Certificate

Tools

Sales Software

Job description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity, and our diverse talent reflects this.

Job Description

Requirements:

• Grade 12 (Matric)
• Valid Driver’s license and Own Car
• FAIS Compliance
• Clear criminal and credit check
• Minimum of 3 years working experience (preferably in sales)
• Computer literacy (MS Word, PowerPoint, Outlook)
• Excellent communication skills (written and verbal)
• Presentation skills an added advantage

Provides advice on a specific range of products to a specific allocated market and is individually accountable for achieving results through their own efforts.

Responsibilities:

1. Customer Service: Provide quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.
2. Solutions Analysis: Analyze specific problems and issues to find the best solutions, which could be technical or professional in nature.
3. Receiving Visitors: Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
4. Customer Relationship Management (CRM) Data: Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to enable effective customer retention and business development activities.
5. Customer Needs Clarification: Set clear objectives for each sales call or meeting; tailor presentations to decision-makers and influencers within the customer organization; ask relevant questions to gather information and evaluate customer interest.
6. Customer Relationship Development / Prospecting: Develop and implement a relationship management plan for potential customer accounts, building relationships with decision-makers and influencers to facilitate effective communication and issue resolution.
7. Operational Compliance: Understand and adhere to organizational policies, procedures, and relevant regulatory codes. Obtain supervisor approval for any exceptions.
8. Business Development: Monitor and assess sales and market data to identify areas for business growth within a specific geographic region.
9. Sales Opportunities Creation: Develop a personal network within the business sector, represent the organization at sector events, and enhance visibility and reputation.
10. Data Exploration: Conduct research and analyze relevant data to identify key themes and trends using primary sources and business intelligence tools.
11. Network of Influence: Participate in and contribute to networks inside and outside the company to leverage the value of networking.

Skills:

• Building Trust
• Consultative Selling
• Customer-Focused
• Customer Service
• Customer Understanding
• Direct Selling
• Identifying Sales Opportunities
• Oral Communications
• Probing Questions
• Qualifying Prospects
• Sales Data Management
• Sales Software
• Strategic Selling
• Strengthening Customer Relationships

Competencies:

• Action Oriented
• Balances Stakeholders
• Builds Networks
• Collaborates
• Communicates Effectively
• Customer Focus
• Drives Results
• Ensures Accountability

Education:

NQF Level 5 - Higher, Advanced or Occupational Certificate or equivalent

Closing Date: 30 December 2025, 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!