Mfc Salaried Financial Advisor( Recruitment Pool)

Old Mutual South Africa; Gauteng; On-site; ZAR 150,000 - 300,000; Full time

Job summary

A leading company in the financial services sector seeks dedicated individuals for a sales role focused on customer service and relationship management. This position requires strong communication skills, the ability to build trust, and a commitment to achieving results. Ideal candidates will have at least 3 years of sales experience and relevant qualifications. Join us in writing Africa's story together!

Qualifications

• Minimum of 3 years working experience, preferably in sales.
• Grade 12 (Matric) required.
• FAIS Compliance and clear criminal/credit check necessary.

Responsibilities

• Provide quality customer service and identify new business opportunities.
• Analyze problems and find best solutions.
• Schedule actions in CRM for customer retention.

Skills

Building Trust

Consultative Selling

Customer-Focused

Customer Service

Direct Selling

Identifying Sales Opportunities

Oral Communications

Sales Data Management

Strategic Selling

Strengthening Customer Relationships

Education

NQF Level 5 - Higher, Advanced or Occupational Certificate

Tools

Sales Software

Job description

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity, and our diverse talent reflects this.

Job Description

Requirements:

• Grade 12 (Matric)
• Valid Driver's license and Own Car
• FAIS Compliance
• Clear criminal and credit check
• Minimum of 3 years working experience (preferably in sales)
• Computer literacy (MS Word, PowerPoint, and Outlook)
• Excellent communication skills (written and verbal)
• Presentation skills an added advantage

Responsibilities:

1. Customer Service: Provide quality service to customers, identify opportunities to secure new business or support retention, process cases, deal with complex queries, and resolve customer problems.
2. Solutions Analysis: Analyze problems to find the best solutions, which could be technical or professional.
3. Receiving Visitors: Assist visitors and refer complex matters to colleagues.
4. Customer Relationship Management (CRM): Schedule follow-up actions, enter information into CRM to aid customer retention and business development.
5. Customer Needs Clarification: Set objectives, tailor presentations, ask questions to evaluate customer interest, and identify areas for further information.
6. Customer Relationship Development / Prospecting: Develop plans to build relationships with decision-makers and influencers within customer organizations.
7. Operational Compliance: Understand and adhere to organizational policies, procedures, and relevant regulatory codes.
8. Business Development: Monitor sales and market data to identify market opportunities.
9. Sales Opportunities Creation: Develop networks within the business sector and represent the organization at events.
10. Data Exploration: Conduct research using primary data sources and business intelligence tools.
11. Network of Influence: Participate in and contribute to networks inside and outside the company.

Skills: Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships

Competencies: Action Oriented, Balances Stakeholders, Builds Networks, Collaborates, Communicates Effectively, Customer Focus, Drives Results, Ensures Accountability

Education: NQF Level 5 - Higher, Advanced or Occupational Certificate or equivalent

Closing Date: 23 June, 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.