MFC Salaried Financial Advisor( Recruitment Pool)

Old Mutual; Empangeni; On-site; ZAR 30 000 - 60 000; Full time

Job summary

Join a forward-thinking company committed to harnessing the African opportunity! This role involves providing tailored advice on a range of products while ensuring exceptional customer service and developing strong relationships with clients. As part of a dynamic team, you'll have the chance to drive results through your individual efforts, utilizing your consultative selling skills and strategic thinking. If you're passionate about making a difference and thrive in a fast-paced environment, this is the perfect opportunity for you to shine and grow your career.

Qualifications

• Minimum of 3 years working experience, preferably in sales.
• Valid Driver’s license and Own Car are required.

Responsibilities

• Provide quality customer service and identify new business opportunities.
• Analyze problems to find the best solutions and develop customer relationships.

Skills

Building Trust

Consultative Selling

Customer-Focused

Customer Service

Identifying Sales Opportunities

Oral Communications

Sales Data Management

Strategic Selling

Education

Grade 12 (Matric)

NQF Level 5 or equivalent

Tools

Sales Software

CRM Tools

Job description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity, and our diverse talent reflects this.

Job Description

• Requirements: Skills, Qualifications, and Experience
• Grade 12 (Matric)
• Valid Driver’s license and Own Car
• FAIS Compliance
• Clear criminal and credit check
• Minimum of 3 years working experience (preferably in sales)
• Computer literacy (MS Word, PowerPoint, and Outlook)
• Excellent communication skills (written and verbal)
• Presentation skills an added advantage

The role involves providing advice on a specific range of products to an allocated market, with accountability for achieving results through individual efforts.

Responsibilities

• Customer Service: Provide quality service, identify opportunities for new business or support retention, process cases, handle complex queries, and resolve customer problems.
• Solutions Analysis: Analyze problems to find the best solutions, technical or professional in nature.
• Receiving Visitors: Welcome visitors and assist with information requests, referring complex matters to colleagues.
• Customer Relationship Management (CRM) Data: Schedule follow-ups, enter information into CRM to enable effective customer retention and business development.
• Customer Needs Clarification: Set objectives, tailor presentations, ask relevant questions to evaluate customer interest, and identify areas for further information.
• Customer Relationship Development / Prospecting: Develop plans to build relationships with decision-makers and influencers within customer organizations.
• Operational Compliance: Understand and adhere to organizational policies, procedures, and regulatory codes; obtain authorization for exceptions.
• Business Development: Monitor sales and market data to identify opportunities for growth.
• Sales Opportunities Creation: Build a network within the business sector, represent the organization at events, gather market intelligence, and enhance visibility.
• Data Exploration: Conduct research and analyze data using primary sources and business intelligence tools.
• Network of Influence: Participate in and contribute to a network of contacts and ideas inside and outside the organization.

Skills

• Building Trust
• Consultative Selling
• Customer-Focused
• Customer Service
• Customer Understanding
• Direct Selling
• Identifying Sales Opportunities
• Oral Communications
• Probing Questions
• Qualifying Prospects
• Sales Data Management
• Sales Software
• Strategic Selling
• Strengthening Customer Relationships

Competencies

• Action Oriented
• Balances Stakeholders
• Builds Networks
• Collaborates
• Communicates Effectively
• Customer Focus
• Drives Results
• Ensures Accountability

Education

NQF Level 5 - Higher, Advanced, or Occupational Certificate or equivalent

Closing Date

30 December 2025, 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!