Merchandiser

Watershed Consulting; Pinetown; On-site; ZAR 50 000 - 200 000; Full time

Job summary

An established industry player is seeking a dedicated Merchandiser to enhance product visibility and sales across various stores. This role involves regular store visits, effective merchandising, and building strong relationships with store managers. The ideal candidate will have a strong background in retail, excellent communication skills, and a passion for customer service. This position offers a competitive salary along with the opportunity to work in a dynamic environment where your contributions will directly impact sales success. If you're ready to take your merchandising skills to the next level, this is the perfect opportunity for you.

Benefits

Medical Aid

Pension Fund

Qualifications

• 4-6 years' experience as a Merchandiser is essential.
• Matric certificate or tertiary qualification is advantageous.

Responsibilities

• Conduct store visits and follow a call cycle for merchandising.
• Build displays and ensure stock rotation for maximum sales.
• Develop relationships with store managers and maintain customer service.

Skills

Merchandising

Planograms

Retail Trade

Customer Service

Communication Skills

Education

Matric Certificate

Tertiary Qualification

Tools

Skynamo

Job description

Merchandiser
Area: Pinetown, KZN
Package: R14000 p/m plus medical aid, pension fund
Purpose of position: Responsible for product appearance on and off shelf and ensuring maximum space for product lines in various stores throughout his/her geographic area by closely working with rep/manager and the customer, ensure that the promotion of products will increase sales.

Key Responsibilities Include:

1. Store Visits:

• Call on every store as per call cycle
• Communicate to Rep / Manager if you don't get to a store.
• Missed calls need to be caught up in the week and/or a Friday
• Action weekly list of duties received from Reps.
• Call on stores that need merchandising/displays but might not be on call cycle.

Merchandising:

• Ensure stock is merchandised as requested by customer/rep/ Bostik standards/Merchandiser checklist.
• Build exciting displays to maximize sales; submit photos.
• Refresh old displays.
• Ensure all elements on merchandiser checklist are actioned.
• Understand the benefits of off-shelf displays.
• Ensure stock rotation and check for dated stock.
• Utilize space to increase turnover for customers.
• Ensure stock is merchandised at eye level & increase facings.
• Ensure stock is clean & neat.
• Assist with merchandising at large retail customers, store openings, and specials.
• Implement stock rotation and inform customers about it.
• Keep POS and marketing materials up to date across the region.
• Conduct regular checks with the Marketing Team.

Planograms/Block merchandising:

• Implement standard planograms where possible.
• Take before and after photos when doing store relays.

P.O.S:

• Ensure optimal use of all POS materials.
• Conduct store walks during visits.
• Replace damaged POS.
• Update and position new competition communication effectively.
• Cross merchandise at till points and sales counters.

Competitor:

• Report competitor activity.
• Submit photos of new competitor lines/POS.

Admin and Feedback:

• Submit monthly feedback reports on meeting days.
• Submit signed demo and training forms via Skynamo.
• Conduct surveys as requested.
• Update call reports as needed.

Distribution:

• Assist with stock deliveries to customers, ensuring on-time delivery.

Customer Relations:

• Develop relationships with store managers.
• Maintain courteous interactions and report to the person in charge.
• Investigate and offer further assistance if needed.
• Negotiate off-shelf space with HOD/Sales managers.

Service existing & new customers:

• Keep customer contact details updated on Skynamo.
• Maintain neat storerooms and offices.
• Conduct monthly POS stocktakes.
• Arrange POS orders.
• Ensure customers sign receipts for stands.
• Implement action points from sales reps.

Demos Weekend Activity:

• Arrange monthly demos.
• Submit related forms monthly.
• Use gazebo if permitted.
• Use POS to enhance demos.

Vehicle Maintenance:

• Ensure the vehicle is regularly serviced, maintained, clean, and tidy.

Essential Technical Competencies:

• Matric certificate / Tertiary qualification advantageous.
• 4-6 years' experience as a Merchandiser.
• Code 08 driver’s license.
• Computer literacy.

Essential Personal Competencies:

• Knowledge of hardware sales trends.
• Good communication skills.
• Customer service orientation.
• Availability to work weekends and after hours.

Desired Skills:

• Merchandising
• Planograms
• Retail Trade
• Hardware Retail
• Build to stock

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Grade 12 / Matric