Meetings & Events Coordinator Radisson Hotel & Convention Centre, Johannesburg, OR Tambo

Radisson Hotel Group; Johannesburg; On-site; ZAR 150 000 - 350 000; Full time

Job summary

An established industry player is seeking a Meetings & Events Coordinator to enhance guest experiences at their venue. This dynamic role involves overseeing the meetings and events department, ensuring that all client interactions are handled with the utmost professionalism and care. You will lead a dedicated team, drive operational excellence, and foster relationships with key stakeholders. If you are passionate about hospitality and have a knack for problem-solving, this is an exciting opportunity to make a significant impact in a vibrant environment.

Qualifications

• Experience in meeting & events management is essential.
• Strong supervisory skills with a hands-on approach.

Responsibilities

• Support smooth running of meetings & events department.
• Supervise team and ensure high levels of guest satisfaction.

Skills

Guest Service

Supervisory Skills

Problem-Solving

Communication

Tools

IT Systems

Job description

Job title : Meetings & Events Coordinator Radisson Hotel & Convention Centre, Johannesburg, OR Tambo

Job Location : Gauteng, Johannesburg

Deadline : May 10, 2025

Key Responsibilities of the Meeting & Events Supervisor :

• Supports the smooth running of the meeting & events department, where all aspects of the client and guest experience are delivered to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
• Delivers on plans and objectives where meeting & events initiatives & hotel targets are achieved.
• Supervises the meeting & events team fostering a culture of growth, development and performance within the department.
• Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Takes ownership to ensure that standard meetings & events practices are adhered to, providing recommendations that will drive sales performance and provide added value.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Requirements of the Meeting & Events Supervisor :

• Experience in meeting & events.
• Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style.
• Commitment to delivering exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions with proven problem-solving capabilities offering support where required.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experience of working with IT systems on various platforms.