Medical Virtual Assistants REMOTE SOUTH AFRICA -

Somewhere; Cape Town; Remote; ZAR 25 000 - 45 000; Full time

Job summary

An innovative healthcare support team is looking for a detail-oriented Medical Virtual Assistant to provide essential administrative support to healthcare professionals. In this remote role, you will manage patient scheduling, assist with medical billing, and maintain electronic health records. This position offers flexible hours, the opportunity to work from home, and the chance to grow in your career within a supportive team environment. If you are passionate about healthcare and possess strong administrative skills, this is the perfect opportunity for you to make a difference.

Benefits

Flexible Hours

Remote Work

Career Growth Opportunities

Qualifications

• Previous experience as a medical virtual assistant or in healthcare administration.
• Knowledge of HIPAA compliance and patient confidentiality.

Responsibilities

• Manage patient scheduling, appointments, and follow-ups.
• Assist with medical billing and insurance verification.
• Maintain and update electronic health records accurately.

Skills

Medical Administration

Communication Skills

EHR/EMR Systems

HIPAA Compliance

Microsoft Office

Google Suite

Scheduling Software

Education

Medical Certification

Tools

Epic

Athena

Cerner

Job description

We are seeking a highly organized and detail-oriented Medical Virtual Assistant to support healthcare professionals with administrative and patient-related tasks. This role is ideal for individuals with experience in medical administration, excellent communication skills, and the ability to handle confidential information with professionalism.

Key Responsibilities :

1. Manage patient scheduling, appointments, and follow-ups.
2. Handle phone calls, emails, and messages from patients and healthcare providers.
3. Assist with medical billing, insurance verification, and claims processing.
4. Maintain and update electronic health records (EHR) accurately.
5. Coordinate prescriptions, lab orders, and referrals as needed.
6. Transcribe medical notes and documentation.
7. Provide general administrative support to healthcare professionals.

Qualifications & Skills :

1. Previous experience as a medical virtual assistant, medical receptionist, or in healthcare administration.
2. Familiarity with EHR/EMR systems (e.g., Epic, Athena, Cerner) is a plus.
3. Strong communication skills (written and verbal).
4. Knowledge of HIPAA compliance and patient confidentiality.
5. Proficiency in Microsoft Office, Google Suite, and scheduling software.
6. Ability to multitask and work independently in a remote setting.

Preferred Qualifications :

1. Medical certification or training (e.g., CMA, CNA, medical transcription).
2. Experience working with telehealth services.

Why Join Us

1. Work remotely with flexible hours.
2. Be part of a growing healthcare support team.
3. Opportunity for career growth and development.

If you have a passion for healthcare and strong administrative skills, we’d love to hear from you! Apply now and join our team.