Medical Secretary

The Legends Agency; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A healthcare support agency in Cape Town is seeking a Medical Secretary to provide vital administrative services to consultants. The role involves managing diaries, handling patient inquiries, and ensuring accurate clinical documentation. The ideal candidate has at least 1 year of experience, attention to detail, and the ability to work independently. This opportunity is suitable for both standard and senior levels. Competitive salary of R25 000 - R35 000 per month offered.

Qualifications

• Minimum 1 year experience as a Medical Secretary.
• Confident proofreading AI-transcribed clinic letters.
• Proven ability to manage consultant practice independently.

Responsibilities

• Proofread and finalize clinic letters generated via AI transcription.
• Manage consultant diaries and book patient appointments.
• Handle patient enquiries professionally via phone and email.

Skills

Proofreading clinic letters

Managing consultant diaries

Handling patient inquiries

Maintaining patient records

Education

AMSPAR or BSMSA qualification

Job description

Overview

Medical Secretary

Join a growing healthcare support team in Cape Town providing vital secretarial services to consultants. Location: Gardens, Cape Town | Salary: R25 000 - R35 000 per month

About Our Client

Our client is a fast-growing specialist medical support group providing professional administrative and secretarial services to consultants in private healthcare. With a reputation for accuracy, confidentiality, and efficiency, the business is expanding and seeking dedicated Medical Secretaries at both standard and senior levels. This is an opportunity to work in a collaborative team where attention to detail and patient care are at the heart of everything.

The Role

As a Medical Secretary, you will provide high-quality administrative and secretarial support to consultants, ensuring smooth day-to-day operations of private practice. This role is essential in maintaining patient trust, consultant efficiency, and accurate clinical documentation. Positions are available at both entry/standard level and senior level, depending on experience.

Responsibilities

• Proofread and finalise clinic and theatre letters generated via AI transcription, ensuring accuracy and confidentiality
• Manage consultant diaries, including booking patient appointments and coordinating with hospitals
• Handle patient enquiries professionally via phone and email
• Process referrals and test requests promptly and accurately
• Maintain up-to-date and compliant patient records
• Liaise with consultants, hospitals, insurers, and patients as required
• Support colleagues by covering phones, inboxes, and desks when needed
• (Senior level) Oversee complex tasks such as billing queries, theatre bookings, and consultant correspondence independently
• (Senior level) Act as a mentor to junior staff and contribute to improving secretarial processes

About You

• Minimum 1 year experience as a Medical Secretary
• Confident proofreading AI-transcribed clinic letters and managing consultant diaries
• Developing knowledge of private practice processes
• Comfortable working under supervision, with support available for complex cases
• Proven ability to manage consultant practice independently
• Strong track record handling billing, theatre bookings, and correspondence without supervision
• Experience mentoring junior staff and improving practice management processes
• Demonstrates initiative, adaptability, and attention to detail

Desirable

• AMSPAR or BSMSA qualification
• Experience in private healthcare
• Knowledge of medical terminology and healthcare systems