Medical Sales Representative - Mbombela

Tailormade Solution; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading customer solutions company in Johannesburg is seeking a Customer Service Representative to drive sales and engage with customers. Candidates should have a Matric and 2–3 years of experience in customer service, preferably in healthcare. Strong communication and problem-solving skills are essential for ensuring client satisfaction. This role offers an opportunity to impact customer relationships positively.

Qualifications

• 2–3 years of experience in customer service, preferably in the healthcare industry.
• Background in health sciences or medical technology is a plus.
• Flexibility in working hours is required.

Responsibilities

• Drive sales efforts through effective planning and scheduling.
• Engage with customers to grow sales and ensure satisfaction.
• Provide product usage reports and manage feedback.

Skills

Sales planning

Customer engagement

Communication skills

Problem-solving

Technical proficiency in Microsoft Office

Education

Matric

Tertiary qualification

Job description

Responsibilities

• Drive sales efforts through effective planning, scheduling and conducting ongoing customer visits
• Engage with existing customer base in order to grow sales
• Provide ongoing support to customers to ensure client satisfaction
• Learn and understand the importance of the company's products and service
• Have a good financial acumen
• Provide product usage reports/KPI reports as required
• Produce customer feedback reports as the role requires.
• Stay up to date on industry trends and competitor offerings.
• Ability to work independently and meet sales targets.
• Report weekly on sales activity and pipeline status

Educational and Experience Requirements

• Education: Matric is essential
• Tertiary qualification would be an advantage
• Experience: 2–3 years of experience in customer service, preferably in the healthcare industry. A background in health sciences, medical technology, or a related field is a plus
• Communication Skills: Ability to interact professionally, Excellent communication, persuasion, and relationship-building skills
• Problem-Solving: Resolve complaints effectively and empathetically
• Technical Proficiency: Familiarity with computer skills such as Microsoft Office
• Commit to being flexible in working hours