Medical Receptionist (Private Practice), Midrand - Johannesburg

Medical Receptionist, Midrand - Johannesburg

Our client, a Private Practice based in Midrand, is seeking to recruit an experienced medical receptionist who will attend to all responsibilities with professionalism and excellent patient care.

Responsibilities:

1. Greet and assist patients in a courteous and kind manner, whether in person or telephonically.
2. Register new patients and capture insurance information.
3. Manage and schedule patient appointments, ensuring efficient use of healthcare providers' time.
4. Coordinate and confirm appointments via phone, email, or messaging system.
5. Handle appointment cancellations and rescheduling as needed.
6. Answer and direct incoming phone calls and emails to the appropriate individual.
7. Respond to inquiries from patients, families, and other healthcare providers with professionalism and courtesy.
8. Relay messages accurately and in a timely manner.
9. Receive payments after consultations.
10. Liaise with medical aids regarding authorizations, admissions, etc.
11. Coordinate admissions, bookings, and liaise with necessary personnel.
12. Maintain practice inventory and equipment by checking stock levels, anticipating needed supplies, and placing orders.
13. Typing of reports.

Qualifications and Requirements:

• Matric
• At least 2 years' experience in a similar medical receptionist position.
• Experience with theatre bookings is essential.
• Experience in medical software will be an advantage.
• Proficient in Microsoft Office Suite and computer literate.
• Fluent in Afrikaans & English (written & verbal).

Skills and Attributes:

• Strong interpersonal skills.
• Professional communication skills (written & verbal).
• Ability to work under pressure.
• Ability to work independently and in a team.
• Attention to detail.
• Organized and able to multitask.
• Well-presented and professional.
• Team player.

Working Hours:

Shifts of 4 days on and 4 days off, 07h00 - 18h00. Possible overtime as needed.

Start Date:

ASAP. Only candidates who meet all the minimum requirements will be considered.

If you do not hear from us within two weeks, please consider your application as unsuccessful.