Medical Receptionist - Middelburg

iMedrecruit; Middelburg; On-site; ZAR 20 000 - 40 000; Full time

Job summary

An established industry player is looking for an experienced Medical Receptionist to join their team in Middelburg. This role involves managing patient communications, scheduling appointments, and ensuring a smooth operation within the practice. The ideal candidate will possess strong interpersonal skills, be organized, and have the ability to multitask effectively. If you are dependable and professional, this opportunity allows you to contribute significantly to patient care and support the healthcare team in a dynamic environment. Join a forward-thinking practice that values your expertise and dedication.

Qualifications

• At least 2 years' experience in a medical receptionist role.
• Computer literate with experience in medical billing.

Responsibilities

• Answering calls and managing patient appointments efficiently.
• Preparing files and assisting with patient-related correspondence.

Skills

Interpersonal Skills

Professional Communication

Attention to Detail

Organizational Skills

Multitasking

Dependability

Education

Matric

Additional Qualification in Administration

Tools

Medical Software

Job description

Medical Receptionist - Middelburg

Our client, a Surgeon based in Middelburg, is seeking to recruit an experienced medical receptionist.

Duties and Responsibilities:

• Answering of all calls in a professional, courteous and efficient manner
• Take messages and ensure they are actioned by relevant person
• Assist with phone, email or SMS to patients with feedback from doctor regarding messages left
• Managing the diary booking patient appointments, communicate billing policy to all new patients
• Preparing all files for following days appointments
• Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations
• Check that all patient details on file are still up to date and obtain new details if relevant
• Open accounts and capture all relevant information accurately on system for new patients
• Assist with contacting external healthcare providers to obtain notes and referral letters if needed for a patients visit
• Assist with obtaining patient results and related correspondence (lab results, radiology etc)
• Ensuring patients get the relevant information and forms needed when they need to have an operation and to be hospitalised
• Prepare the theatre list bookings and pre-authorisations
• Arranging the Anaesthetist and Assistant for surgeries
• Keeping track of cases where the doctor has assisted in surgeries
• Assist with doctors reports, thank you letters (where necessary)
• Assist the doctor and practice manager with all office admin related tasks

Qualification and Requirements:

• Matric
• Additional qualification in administration will be advantageous
• At least 2 years' experience in a similar medical receptionist position will be advantageous.
• Experience with medical billing will be advantageous
• Computer literate
• Experience with medical software will be advantageous

Skills and attributes:

• Strong interpersonal skills
• Professional communication skills
• Ability to work under pressure
• Ability to work independently as well as within a team
• Attention to detail
• Organized
• Ability to multitask
• Dependable & reliable
• Well-presented and professional

Working hours:

• Monday to Friday, 08h00 - 17h00
• Over time as needed for emergency situations

Start Date:

June 2025

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.