Medical Receptionist

Water Tower Group; Kempton Park; On-site; ZAR 50,000 - 200,000; Full time

Job summary

Une entreprise de soins de santé de premier plan cherche un Réceptionniste Médical pour son bureau à Kempton Park. Le candidat retenu sera responsable de l'accueil des patients, de la gestion des rendez-vous et de l'assistance administrative au sein de l'équipe médicale. Ce rôle nécessite d'excellentes compétences en communication et en organisation, ainsi qu'une attention particulière aux détails. Des opportunités de développement de carrière dans un environnement de travail positif et collaboratif sont également proposées.

Benefits

Salaire compétitif

Couverture médicale, dentaire et visuelle

Congés payés et jours fériés

Opportunités de développement de carrière

Environnement de travail positif

Qualifications

• Expérience antérieure dans un cabinet médical est un plus.
• Compétences en communication et service à la clientèle excellentes.
• Capacité à travailler dans un environnement dynamique et à gérer plusieurs tâches.

Responsibilities

• Accueillir les patients de manière amicale et professionnelle.
• Gérer les rendez-vous et le calendrier du médecin.
• Maintenir les dossiers des patients et mettre à jour les informations si nécessaire.

Skills

Communication

Service à la clientèle

Organisation

Multitâche

Confidentialité

Education

High school diploma or equivalent

Tools

Systèmes informatiques

Dossiers médicaux électroniques

Job description

As a Medical Receptionist at Water Tower Group, you will be the first point of contact for our patients. You will be responsible for providing exceptional customer service and administrative support to our healthcare team. Your main duties will include greeting patients, scheduling appointments, answering phone calls, and maintaining patient records. The ideal candidate will have excellent communication and organizational skills, as well as a strong attention to detail.

Key Responsibilities :

Greet patients in a friendly and professional manner

Schedule appointments and manage the physician's calendar

Answer phone calls and respond to patient inquiries

Maintain patient records and update information as needed

Verify insurance coverage and collect co-payments

Ensure the waiting area is clean and organized

Collaborate with the healthcare team to ensure smooth patient flow

Follow all HIPAA regulations and maintain patient confidentiality

Handle any other administrative tasks as assigned

Qualifications :

High school diploma or equivalent

Previous experience in a medical office setting is preferred

Excellent communication and customer service skills

Strong organizational and multitasking abilities

Proficient in using computer systems and electronic medical records

Knowledge of medical terminology and insurance procedures

Ability to work in a fast-paced environment and handle multiple tasks

Must be able to maintain a high level of professionalism and confidentiality

Benefits : Competitive salary

Comprehensive benefits package including medical, dental, and vision coverage

Paid time off and holidays

Career development and advancement opportunities

Positive and supportive work environment

If you are a highly motivated and dedicated individual with a passion for providing exceptional patient care, we encourage you to apply for the Medical Receptionist position at Water Tower Group. Join our team and be a part of our mission to improve the health and well-being of our community.

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Medical Receptionist • Kempton Park, South Africa