Medical Receptionist

Abantu Staffing Solutions; East London; On-site; ZAR 50,000 - 200,000; Full time

Job summary

An established medical practice is looking for a dedicated Medical Receptionist to join their team. This role is vital in ensuring a welcoming environment for patients and visitors while managing appointments and patient records. The ideal candidate will possess strong communication skills, professionalism, and a high level of customer service. You will be responsible for greeting patients, answering calls, and assisting with medical billings, making this position both dynamic and rewarding. If you are eager to learn and contribute to a supportive healthcare environment, this opportunity is perfect for you.

Qualifications

• 3+ years of experience in a medical receptionist role.
• Strong customer service and communication skills.

Responsibilities

• Greet patients and visitors professionally and warmly.
• Schedule appointments and manage patient records efficiently.
• Assist with medical billing and invoicing tasks.

Skills

Customer Service

Communication Skills

Professionalism

Willingness to Learn

Education

Grade 12 / Matric

Job description

An established Medical Practice seeks to employ a Medical Receptionist.

Minimum Requirements:

• Grade 12 / Matric
• Experience within Medical environment
• 3+ years in a similar role

Responsibilities:

• Greeting patients and visitors in a friendly and professional manner
• Answering phone calls and scheduling appointments
• Capture new patient information and updating patient records
• Handling incoming and outgoing mail
• Assisting with other administrative tasks as needed
• Responding to patient inquiries in a timely manner
• Assisting with medical records management and filing
• Keep work area and reception area neat and tidy
• The successful candidate will also be required to take on new tasks with regards to medical billings such as invoicing, following up on outstanding amounts, contacting medical aids etc.

Competencies:

• Well spoken
• Professional
• High level of customer service
• Willing to learn new skills