Medical Receptionist

RB Consulting; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A healthcare organization in Cape Town is seeking a Medical Receptionist to enhance the patient experience. This full-time position requires excellent customer service skills, confidence in using Elixir Live, and the ability to manage multiple tasks effectively. Join a positive environment where your skills can grow and be valued. Competitive salary offered.

Benefits

Competitive salary

Professional team environment

Opportunities for career growth

Qualifications

• Experience in a medical practice or similar customer-facing environment.
• Confidence using Elixir Live (essential).
• Strong communication skills and natural ability to connect with people.

Responsibilities

• Greet and guide patients.
• Manage appointment bookings and practitioner schedules.
• Handle billing and payments using Elixir Live.

Skills

Customer service skills

Communication

Team player

Attention to detail

Tools

Elixir Live

Xero

Job description

We are Hiring: Medical Receptionist (Full-Time)

Location: Southern Suburbs, Cape Town

Start Date: As soon as possible

About the Role

Are you someone who thrives in a fast-paced, people-first environment? Do you have a passion for delivering exceptional service and see yourself growing within a dynamic medical practice?

We are looking for a vibrant, organised, and customer-obsessed Receptionist to be the welcoming face of our practice. This is a full-time position, Monday to Friday (full day) and Saturday mornings (half day). If you\'re ready to take your skills to the next level and be part of a growing business where your role truly matters this is for you.

What You Will Do

• Greet and guide patients with genuine warmth, energy, and professionalism
• Manage appointment bookings and practitioner schedules seamlessly
• Answer calls, emails, and queries confidently and efficiently
• Handle billing and payments using Elixir Live (Altron HealthTech)
• Maintain accurate and confidential patient records
• Take payments at the time of consultation, follow up on outstanding accounts, and manage the debtor book
• Oversee day-to-day admin and keep the front office running like clockwork
• Support inventory, supplier coordination, and occasional reporting tasks

What We Are Looking For

• Experience in a medical practice or similar customer-facing environment
• Confidence using Elixir Live (essential)
• Understanding of Xero (advantageous)
• Strong communication skills and a natural ability to connect with people
• Ability to juggle tasks and stay calm under pressure
• A team player who brings energy, initiative, and attention to detail
• Must be available full-time: Monday to Friday and Saturday mornings

What You Will Get

• A positive and professional team environment where your contribution is valued
• Competitive salary
• The chance to grow your role and develop your career as the practice expands

If you are passionate about helping people, love a structured environment, and want to grow with a forward-thinking team apply now and become part of something meaningful.