Medical Receptionist

HR Xchange; Benoni; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A reputable medical practice in Springs/Benoni seeks a Medical Receptionist for a 3-month temporary contract. The ideal candidate will join a dynamic healthcare team, ensuring front office operations run smoothly while demonstrating excellent customer service and organizational skills.

Qualifications

• At least 2 years’ experience in a medical reception role.
• Proficient in MS Office (Word, Excel, Outlook).
• Ability to manage multiple responsibilities in a patient-focused environment.

Responsibilities

• Welcoming and registering patients professionally.
• Managing appointment schedules and patient files.
• Handling incoming calls and general inquiries.

Skills

Customer Service

Interpersonal Skills

Organisational Skills

Multitasking

Adaptability

Tools

MS Office

Medical Billing Systems

Job description

Our client, a reputable and fast-paced medical practice based in the Springs / Benoni area, is seeking a Medical Receptionist for a 3-month temporary contract . This is an exciting opportunity for a reliable and skilled professional to join a dynamic healthcare team and support the smooth and efficient operation of the front office.

Medical Receptionist

Salary : R8000 after deductions

3 Month Contract

Ideal Candidate Attributes

• A cheerful telephone manner – non-negotiable requirement
• Strong people skills and a friendly, professional demeanor
• Ability to manage multiple responsibilities in a patient-focused environment
• Comfortable working in a fast-paced, evolving practice setting
• Willingness to learn and adapt to the specialist nature of the practice
• Receptiveness to training; inability to learn and adapt is considered a red flag

Key Responsibilities

• Welcoming and registering patients professionally
• Managing appointment schedules and patient files
• Handling incoming calls and general enquiries
• Capturing patient data with a high degree of accuracy
• Billing duties are not required – billing is handled offsite
• Must be able to handle billing enquiries and refer patients to billing department
• Liaising with medical aids for authorisations, registrations, and benefit queries
• Coordinating with healthcare professionals and support staff
• Maintaining a clean, professional, and efficient front desk area
• Flexibility to adapt to changing requirements and priorities of the practice
• At least 2 years’ experience in a similar medical reception role
• Proficient in MS Office (Word, Excel, Outlook)
• Exposure to medical billing systems or practice management software (e.g., MedEDI, Elixir)
• Exceptional customer service and interpersonal skills
• Strong organisational and administrative abilities
• High level of confidentiality and professionalism
• Ability to multitask under pressure in a fast-paced healthcare environment
• Flexibility and adaptability to new processes and systems

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Medical Receptionist • Benoni, Gauteng, South Africa