Medical Operations Growth Manager

Growth Troops; Johannesburg; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A forward-thinking healthcare company in Johannesburg is seeking a Medical Operations Growth Manager to enhance operational efficiency. The ideal candidate will have over 3 years of experience in operations, particularly within healthcare or startups. Responsibilities include managing external partners, optimizing internal systems, and collaborating on marketing campaigns. Strong communication and leadership skills, along with CRM proficiency, are essential for this hands-on role.

Qualifications

• 3+ years in operations, ideally in healthcare or startups.
• Proficient in CRMs, automations, and related tools.
• Strong communication and leadership skills.

Responsibilities

• Evaluate and enhance operational systems.
• Lead integrations and automation initiatives.
• Manage relationships with billing providers.

Skills

Operations management

Process improvement

Communication skills

Leadership

CRM proficiency

Tools

GoHighLevel

Office Ally

Monday.com

HubSpot

Salesforce

SQL

Job description

Lead day-to-day ops while driving innovation and growth

We’re hiring a Medical Operations Growth Manager to optimize our internal systems, manage external partners, and drive operational efficiency as we scale. This is a hands-on role for someone who thrives on improving processes and supporting growth in a healthcare environment.

Key Responsibilities:

• Evaluate and enhance operational systems (billing, patient management, internal workflows)
• Lead integrations and automation using GoHighLevel, Office Ally, Monday.com
• Manage relationship with billing provider and ensure performance
• Create and maintain SOPs for all core functions
• Assist in hiring and onboarding of new staff
• Collaborate with marketing on ad campaigns and performance tracking
• Identify areas for cost-saving and operational improvement
  
  

Qualifications:

• 3+ years in operations, ideally within healthcare, wellness, or startups
• Proficient in CRMs, automations, and tools like HubSpot, Salesforce, SQL
• Strong communication and leadership skills
• Self-starter who’s proactive and resourceful
• Experience with team onboarding or process documentation preferred