MEA Solution Area Lead - Cloud & AI: Data

Microsoft; Johannesburg; On-site; ZAR 1,420,000 - 2,131,000; Full time

Job summary

Microsoft seeks a seasoned leader to oversee customer success and technical teams in Johannesburg. This role demands extensive experience in Azure Data workloads, fostering collaboration and excellence in execution for Cloud & AI initiatives. The ideal candidate will bring over 12 years of leadership expertise and a track record of driving results across diverse markets.

Qualifications

• 12+ years of experience in technical leadership, customer success, or solution architecture.
• Deep expertise in Azure Data workloads.
• Proven ability to lead high-performing technical teams.

Responsibilities

• Lead and coach a team of CSAs across Data.
• Drive adoption of Cloud & AI Data priorities.
• Ensure delivery excellence and execute across all engagements.

Skills

Technical leadership

Customer success

Solution architecture

Cross-team collaboration

Delivery excellence

Job description

Responsibilities

• People Leadership: Lead and coach a team of CSAs across Data. Foster technical intensity, an inclusive culture, and career development.
• Solution Area Execution: Drive adoption of FY26 Cloud & AI Data priorities including:
  • Azure Unified VAS
  • Factory acceleration
  • Durable CSA motions
  • ISD/Partner-led delivery
• Customer Success: Ensure delivery excellence, MACC health, and on-strategy execution across all engagements.
• Pipeline Contribution: Lead Job 2 execution by driving CSA-created usage pipeline and ensuring timely STU handover.
• Cross-Team Collaboration: Operate within the pod model, aligning with CSAMs and STU Solution Engineers to deliver unified customer outcomes.
• MEA Execution Framework: Champion Project PAGE (Protect, Accelerate, Grow, Engage) as the CSU execution model for MEA.
• Delivery Excellence: Drive on-strategy delivery, repeatable IP, MACC health, and operational excellence.

Qualifications

• 12+ years of experience in technical leadership, customer success, or solution architecture.
• Deep expertise in Azure Data workloads.
• Proven ability to lead high-performing technical teams and land complex strategies across diverse geographies.
• Experience in MEA markets and customer engagement models is a strong advantage.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

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Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.