Mastercard Card Program Lead (Issuer)

Talent Candey; Wes-Kaap; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Talent Candey is sourcing a Card Manager for a Somerset West-based banking client. You will own end-to-end operation of the Mastercard debit programme, ensuring compliance with Mastercard Rules and related procedures.

The role combines building from scratch in a startup environment with running the programme at scale, including automation of manual tasks. You will oversee lifecycle operations, fraud management, chargebacks, and data integrity, while coordinating with CMS providers and card

Qualifications

• Minimum 5 years' Mastercard debit/credit issuer experience.
• Bachelor’s Degree or Advanced Diploma in Payments, Finance or related field.
• Hands-on experience with Mastercard Rules, Security Rules and procedures.
• Experience managing chargebacks, authorisation strategy and fraud tooling.
• Familiar with CMS and card manufacturing/ personalization partners.
• Track record of automation in compliance-heavy environments.

Responsibilities

• Own Mastercard Scheme compliance and standards across the programme.
• Lead end‑to‑end card lifecycle operations and embedding controls.
• Oversee fraud management, real-time scoring, and incident response.
• Manage chargebacks workflow, reporting and KPI tracking.
• Drive automation dashboards and partner with Tech for tooling.
• Stakeholder management with Mastercard and vendors.
• Governance, reporting, and remediation tracking for scheme reviews.

Skills

Mastercard issuer experience

Fraud detection tooling

Chargebacks management

Automation & process improvement

Card Management System familiarity

Startup mindset

Regulatory compliance knowledge

Education

Bachelor's Degree or Advanced Diploma (NQF 7) in Payments/Finance/IS

Tools

Paymentology CMS

Electrum CMS

Mastercard Decision Intelligence

Job description

Talent Candey is sourcing a Card Manager for a Somerset West-based banking client. You will own end-to-end operation of the Mastercard debit programme, ensuring compliance with Mastercard Rules and related procedures.

The role combines building from scratch in a startup environment with running the programme at scale, including automation of manual tasks. You will oversee lifecycle operations, fraud management, chargebacks, and data integrity, while coordinating with CMS providers and card