Marketing & Social Media Coordinator (Support Role)

University of Fort Hare; Somerset West; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hospitality company in Somerset West is seeking a dynamic Marketing & Social Media Coordinator. This role focuses on social media management, content creation, and marketing support to enhance brand visibility. The ideal candidate has 2–3 years of experience, strong skills in social media platforms, and proficiency in design tools like Canva. A positive, professional attitude is essential, along with the ability to manage multiple tasks effectively.

Qualifications

• Minimum of 2–3 years’ experience in marketing or social media support role.
• Strong knowledge of social media platforms and digital marketing trends.
• Excellent communication and copywriting skills.

Responsibilities

• Plan, create, and post engaging content across social media.
• Monitor engagement and grow the online community.
• Track and report on performance of social media activities.
• Support hotel marketing requirements.

Skills

Social media management

Content creation

Marketing collateral

Creative thinking

Communication skills

Education

Diploma or certification in Digital Marketing or Social Media Marketing

Tools

Canva

Job description

Overview

Somerset West: My client, a leading hospitality establishment in the picturesque Helderberg area, is seeking to appoint a dynamic, creative, and highly organised Marketing & Social Media Coordinator to support the Marketing Manager and Team.

Candidates who currently reside in or within close proximity to Somerset West will be considered for this role.

Purpose of the Role

This support role focuses on social media management, content creation, marketing collateral, and campaign support to enhance brand visibility and guest engagement.

Responsibilities

• Plan, create, and post engaging content across social media platforms (Instagram, Facebook, LinkedIn, etc.)
• Monitor engagement, respond to comments/messages, and grow the online community
• Track, analyse, and report on the performance of social media activities
• Create marketing materials and digital assets using Canva (or similar tools)
• Assist with photography and videography coordination for events, promotions, and campaigns
• Ensure brand consistency across all marketing channels
• Coordinate ordering of branded collateral, signage, and promotional material
• Support hotel departments with marketing requirements (events, F&B, room promotions)
• Liaise with suppliers, printers, and agencies as needed
• Assist in planning and executing promotions, seasonal offers, and events
• Support email marketing campaigns and website content updates

Qualifications

• Minimum of 2–3 years’ experience in a marketing, social media, or related support role (hospitality experience highly advantageous)
• Diploma or certification in Digital Marketing or Social Media Marketing
• Entry-level roles 1–2 years’ experience in content creation, posting, and social media coordination
• Strong knowledge of social media platforms and digital marketing trends
• Proficiency in Canva or similar design tools (basic photography/videography knowledge an advantage)
• Excellent communication and copywriting skills
• Highly organised, detail-oriented, and creative with the ability to manage multiple tasks
• Ability to work independently and collaboratively in a fast-paced environment
• A positive, professional, and energetic attitude