Marketing Lead, Rsaweb Business

Rsaweb; Cape Town; On-site; ZAR 30 000 - 70 000; Full time

Job summary

An innovative firm is seeking a Marketing Lead to join their dynamic team in Cape Town. In this role, you will be responsible for developing and executing marketing strategies that align with sales objectives, ensuring a seamless customer experience. You will engage with product owners, manage marketing budgets, and lead a team to enhance the company's market presence. This position offers the opportunity to work in a flexible hybrid environment while contributing to the success of a rapidly growing internet service provider. If you're passionate about marketing and customer satisfaction, this role is perfect for you.

Benefits

Medical Aid/Insurance

Discounted Internet

Wellness Programs

Exposure to Industry Tech

Flexible Work Environment

Qualifications

• 3+ years of experience in marketing and project management.
• Strong communication skills in English and Afrikaans.

Responsibilities

• Oversee marketing objectives and align with sales goals.
• Manage marketing projects and organize events.
• Conduct market research and prepare marketing reports.

Skills

Marketing Strategy Development

Project Management

Relationship Management

Market Research

Customer Service Excellence

Education

Matric Certificate

Marketing Diploma or Degree

Job description

Established in , RSAWEB is South Africa's fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers and a wide array of technology solutions to businesses.

We are obsessed with ensuring all our customers receive the best possible digital experience and exceptional customer service.

Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google – the best-rated ISP in South Africa.

We are proud to have won KFM's Best of the Cape Awards: Best ISP and to be one of the fastest streaming ISPs on Netflix, as well as a consistently top-rated ISP on MyBroadband.

These accolades motivate us to continuously improve our products, services, and solutions to enhance customer experience.

Having invested heavily in infrastructure, RSAWEB has established a strong presence in South Africa with Data Centres in Johannesburg and Cape Town. Our fields of specialization include cloud infrastructure, mobile connectivity, and data management.

At RSAWEB, we are passionate about using creativity to provide innovative solutions that enable our customers to succeed in all areas of life.

We believe in connecting customers and businesses to a world of infinite possibilities through technology.

Our mission and values are reflected in every customer interaction, connection, and daily activity.

Where will the successful candidate fit in?

The position is for Marketing Lead in the RSAWEB Business team based in Cape Town.

You will report to the Head of Enterprise and collaborate with sales managers in Cape Town and Johannesburg.

The successful candidate will oversee RSAWEB Business marketing objectives with a quarterly focus, aligning them with an annual marketing plan.

Your role includes understanding our customers and team, supporting sales through effective marketing, organizing events, and ensuring alignment with sales objectives.

Job Responsibilities

1. Engage with Product Owners to align marketing strategies and campaigns.
2. Contribute to the development of the Annual Marketing Plan by researching target areas, pricing, and promotions.
3. Provide leadership and guidance to the RSAWEB Business team for marketing execution.
4. Manage marketing projects and activities in collaboration with the Marketing team.
5. Organize sourcing and production of branded items, manage inventory, and oversee orders and payments.
6. Conduct market research on competitors to provide insights on products, market share, pricing, and advertising.
7. Prepare marketing reports by tracking and analyzing sales and marketing data.
8. Monitor progress of the marketing plan at a project level with stakeholders.
9. Manage marketing budgets by comparing actual results with plans and forecasts.

Requirements

• Matric Certificate is essential.
• A tertiary marketing Diploma or Degree is preferred.
• At least 3 years of marketing and/or project management experience in a similar environment.
• Proven ability to plan, develop, and execute marketing plans.
• Excellent relationship management skills, including with Fibre Network Operators.
• A reliable vehicle and valid driver's license are preferred.
• Strong teamwork and communication skills.
• Commitment to customer satisfaction and creating a trusted environment.
• Ownership mindset: responsible, problem-solver, team player.
• Customer service excellence is a must.
• Proficiency in oral and written English and Afrikaans.
• Ability to build trust and maintain relationships at all levels.
• Positive, self-motivated, and goal-oriented attitude.
• Benefits include Medical Aid/Insurance, discounted internet, wellness programs, exposure to industry tech, and a flexible hybrid work environment.

Note: Applications not meeting all skill requirements will not be considered. If you do not hear from us within two weeks, consider your application unsuccessful.