Marketing and Communications Executive

Hilton; Komani; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading global hospitality company seeks a Marketing and Communications Executive to enhance brand visibility and reputation across two properties. The ideal candidate will have marketing experience, strong organizational skills, and proficiency in Adobe Creative Suite. Join Hilton to thrive in a supportive environment with excellent benefits.

Benefits

Workplace flexibility

Leadership development programs

Access to Hilton University

Discounted gym memberships

Free staff meals

Global discounts on accommodation

Qualifications

• Previous marketing experience in a similar environment.
• Ability to understand key business indicators and trends.
• Commitment to high customer service standards.

Responsibilities

• Developing annual marketing plans in collaboration with the Commercial Director.
• Creating localized social media content plans.
• Organizing and delivering promotional events.

Skills

Marketing experience

Adobe Creative Suite

Social media communication

Organizational skills

Education

Relevant degree in marketing or business development

Job description

Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25-meter heated indoor pool, fitness center, eforea spa, and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at multiple dining options, and Pinot Pit by Wakatipu Grill offers a wide range of local wines.

Our unique location in Queenstown provides guests with two Hilton-branded hotels to choose from: Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown. Our Team Members have the opportunity to work across both properties.

Hilton is a leading global hospitality company, covering the entire accommodation sector—from luxury hotels and resorts to upscale, affordable properties. Hilton boasts a portfolio of 18 world-class brands, over 6,000 properties in 119 countries and territories, and an award-winning customer loyalty program, Hilton Honors. Our amazing Team Members are at the heart of it all!

What Will I Be Doing

As a Marketing and Communications Executive, you will support the implementation of marketing and communication strategies across the two Hilton properties in Queenstown. Your focus will be on increasing the profile, share of voice, and reputation value among targeted customers and travel media. Your responsibilities include:

1. Developing annual marketing plans in collaboration with the Commercial Director.
2. Collaborating with regional and global Hilton marketing teams.
3. Maintaining all hotel touchpoints and merchandising opportunities according to Hilton Brand Guidelines.
4. Ensuring visual assets are up-to-date and compliant with Hilton Brand Guidelines.
5. Updating marketing content on Hilton-branded and third-party travel websites.
6. Creating localized social media content plans and coordinating message delivery.
7. Assisting with local purchase orders, invoice payments, and monthly reforecasting.
8. Coordinating artwork briefs and distributing all Queenstown-based collateral.
9. Assisting with journalist inquiries, distributing media releases, and maintaining records of coverage.
10. Organizing and delivering promotional events.
11. Supporting the Commercial Director and General Manager in achieving key business objectives through administrative assistance.

What Are We Looking For

The ideal candidate will have a passion for delivering exceptional guest experiences. To succeed, you should have:

• Ability to understand key business indicators and trends.
• Previous marketing experience in a similar environment.
• Skills in Adobe Creative Suite applications including Photoshop, Canva, and InDesign.
• A relevant degree in marketing, business development, or related fields (beneficial).
• Proven organizational and planning skills.
• Understanding of social media policies and experience communicating business messages across platforms like Facebook, Instagram, LinkedIn, and TikTok.
• Commitment to high customer service standards internally and externally.

Thrive at Hilton

Our Team Member Value Proposition, Thrive at Hilton, supports wellbeing and performance with industry-leading benefits, recognition, and support to meet professional needs. It aims to make Hilton a great place to work and build rewarding careers. Benefits include:

• Workplace flexibility (work-life balance)
• Leadership development programs
• Worldwide career opportunities
• Access to Hilton University and over 5,000 online courses
• Free events and activities
• Discounted gym memberships
• Discounted childcare
• Free staff meals and daily uniform dry cleaning
• Global discounts on accommodation and F&B rates
• Diversity and inclusion initiatives
• Support for volunteer activities

Fast track to Hilton Honors Silver status

Joining Hilton means being part of a global community where Team Members share a strong sense of connection and purpose. Follow @hiltoncareers on Facebook, LinkedIn, and Instagram to see what our Team Members are up to.

Key Skills

Internal Control, Accounting and Auditing, Accounts Handling, General Services, Elevator, Brand

Employment Type : Full-Time

Department / Functional Area : Sales

Experience : Years

Vacancy : 1

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Marketing Executive • Queenstown, Eastern Cape, South Africa