Marketing Analyst - Jetpark
Minimum Education and Experience Requirements
- Bachelors degree in Marketing, Business Administration, Logistics, or a related field
- 2-4 years of experience in a marketing analyst role, ideally within the Logistics, Freight Forwarding, or Transportation industry
- Strong understanding of market research methodologies and ability to apply them to freight forwarding and logistics sectors
- Excellent communication, presentation, and interpersonal skills
- Strong problem-solving skills and attention to detail
Job Function
Market Research & Analysis
- Conduct in-depth market research to identify emerging trends, customer needs, and competitor activities in the freight forwarding and logistics industry
- Analyze industry data and generate reports on market opportunities, customer segments, and competitive intelligence
- Monitor global logistics and shipping trends, including regulatory changes, technological advancements, and economic factors affecting the industry
Data Collection & Reporting
- Collect and analyze data from various marketing campaigns, sales, and customer feedback to assess performance and effectiveness
- Create detailed reports and dashboards to communicate marketing performance metrics (ROI, customer acquisition costs, engagement rates, etc.) to key stakeholders
- Develop actionable insights to optimize marketing campaigns and strategies based on data trends and customer behavior
Campaign Management & Optimization
- Collaborate with marketing and sales teams to plan and execute targeted marketing campaigns
- Continuously monitor campaign performance, identify areas of improvement, and suggest optimizations for maximum impact
Competitor & Industry Benchmarking
- Perform competitor analysis to understand their marketing strategies, pricing structures, and service offerings
- Benchmark the company's marketing performance against industry standards and competitors to identify areas for improvement and innovation
Collaboration & Strategy Development
- Work closely with sales, product, and operations teams to ensure alignment between marketing and business goals
- Provide insights and recommendations to improve service offerings and create a stronger competitive position in the market
Customer Relationship Management (CRM)
- Leverage CRM systems to track customer interactions, segment data, and create targeted campaigns
- Analyze CRM data to identify customer behaviors and trends to develop strategies that increase customer retention and satisfaction