Market Data Product Researcher

JSE Limited; Sandton; On-site; ZAR 500,000 - 800,000; Full time

Job summary

A prominent financial institution is seeking a Product Researcher to drive insights informing product development and strategy. The role involves deep market analysis, collaboration with various teams, and fostering strong client relationships to ensure product offerings align with market demand. The ideal candidate will have a solid understanding of market trends, exceptional analytical skills, and extensive experience in product lifecycle management.

Qualifications

• 5-7 years' experience in market data industry is beneficial.
• Proficient in project management principles and business analysis.
• Experience in client-facing research with commercial product insight.

Responsibilities

• Conduct market and competitor research to determine product opportunities.
• Assess client needs and suggest improvements for existing products.
• Prepare reports and presentations summarizing research findings.

Skills

Market Analytical skills

Communication skills

Problem solving

Negotiation skills

Consumer Behaviour Understanding

Trend Forecasting

Data Mining

Competitive Intelligence

Presentation skills

Education

Bachelor’s degree in Marketing or Business Administration

Tools

MS Dynamics

Excel

Word

Access

Job description

Job category: Banking, Finance, Insurance. Stockbroking

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

WHY JOIN THE JSE? The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and opportunities for all.

Introduction

The position plays an important role in the product lifecycle process by gathering and analysing data relating to market trends as well as data consumer needs and testing that against other parties that provided similar data which include specialist data vendors and other exchanges, thereby informing the design of new products and the improvement of products.This role owns the research agenda, with accountability for how insights inform strategic product or commercial decisions. The person will require a sufficient knowledge of JSE data domains, to assist with defining product constructs to fit client demand.With an understanding of the market the person will be involved in product pricing, client testing and product marketing.A keen eye for detail and a methodical approach to collecting insights from various sources, including customer feedback, competitor analysis, and market studies. By synthesising this information, the person plays an instrumental role in shaping product strategies, ensuring that product offerings are well-aligned with consumer expectations and industry shifts.The insights and recommendations provide a foundation for informed decision-making and innovative and appropriate product development.

Conduct market and competitor research

• Identify market trends and consumer preferences to determine new product opportunities and current product enhancements.
• Develop and implement research methodologies and data collection plans to gather reliable and valid data.
• Analyse competitor products, pricing, and market strategies to benchmark and position new products competitively. Give commercial insight and recommendations to pricing forum.
• Assess the viability and potential impact of new product ideas using SWOT analysis and other strategic evaluation tools.
• Add value by being on the lookout for new ways to conduct business and look for opportunities in terms of formats, frequencies, dissemination methodologies to contribute to increased revenue.
• Use research experience to engage clients using judgement on what elements to probe further to influence product direction and determine priority of products in the pipeline.

Assess client needs and translate that into new product ideas or improvements to current products

• Leverage relationships with account officers and other JSE business teams to understand and identify external parties sourcing JSE information like financial institutions, fund managers, member firms and media, both domestic and international.
• Use all forms of communication to build sustainable relationships with internal and external clients.
• Understand and document the client needs by conducting needs analysis, to establish their requirements.
• Understand and incorporate the needs, and challenges of the different JSE Divisions that relate to client facing data products.
• Facilitate focus groups and user testing sessions to gather feedback on product concepts and prototypes.

Present new product ideas and current product improvements recommendations

• Prepare detailed reports and presentations summarising research findings, insights, and recommendations for stakeholders.
• Embed a research culture and client input into the product lifecycle. Manage the client research workstream and coordinate with Market Data Analysts.
• Ensure that analysis outputs are complete, accurate and insightful so that all proposals and recommendations can be based on solid analysis.
• Ensure all reports to management and EXCO are fluent, and professional so that they can be clearly understood and so enable high quality decisions to be made.
• For approved product new product/changed product ideas, translate into high level product requirements for the market product analysts to take further through the Product Lifecyle process to either create prototypes or final products.

Manage work and personal development

• Epitomise living the JSE values, displaying professional conduct and adherence to required technical standards.
• Manage own delivery against agreed delivery plan and set timelines, identify obstacles to delivery and take appropriate action where required.
• Improve personal capability and professional growth relating to field of expertise, in line with JSE objectives by discussing development needs and proposed solutions with management.
• Upskill other team members by sharing knowledge where appropriate.

Minimum Qualification

A Product Researcher will have a Bachelor’s degree as a minimum. The degree should be in fields like Marketing, Business Administration, or a related discipline emphasizing analytical skills, market analysis, and consumer behaviour.
Coursework in statistics, research methodologies, and product development is highly beneficial.

Minimum Experience
Minimum 5-7 years’ experience on the below:
• Administrative procedures and systems
• Basic software applications (e.g., MS Dynamics, Outlook, Word, Excel, Access, Internet, Email)
• Project Management principles
• JSE systems involved in data production and distribution – beneficial
• Business process management
• Business analysis principles
• Client facing research experience
• Commercial product insight experience
• Market data industry experience - Beneficial

Knowledge and Skills required
• Market data industry knowledge – Beneficial
• Adapting behaviour to meet major changes at work
• Building and maintaining effective relationships with internal and external stakeholders
• Business writing
• Presentation skills
• Problem solving
• Negotiation skills
• Communication skills
• Market Analytical skills
• Consumer Behaviour Understanding
• Competitive Intelligence
• Trend Forecasting
• Data Mining
• Prototyping Evaluation
• User Experience (UX) design - beneficial

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