Manhattan Specialist

Level-Up; Centurion; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A global leader in beauty is seeking a Manhattan Specialist in Centurion to support their warehouse operations. The successful candidate will have expertise in Manhattan WMS and knowledge of warehouse processes, focusing on improving efficiency and resolving operational issues in a 6-12 month contract role.

Qualifications

• Minimum of 3-5 years of experience in warehouse operations.
• At least 2 years working directly with the Manhattan WMS.
• Certification in Manhattan WMS or related systems highly desirable.

Responsibilities

• Coordinate activities across picking, staging, and shipping teams.
• Monitor warehouse performance and address bottlenecks.
• Investigate shipment deselection reasons and resolve issues.

Skills

Manhattan WMS Expertise

Solution-Oriented Mindset

Warehouse Operations Knowledge

Analytical Skills

Coordination and Communication

Proactivity

Education

Bachelor's degree in Supply Chain Management, Logistics, Business Administration

Job description

The clientis a global leader in beauty, committed to innovation, sustainability, and delivering high-quality products to customers worldwide. Their distribution operations are critical to ensuring their products reach customers efficiently and effectively. They are seeking a proactive and experienced Mahattan Specialist to join the team in for a 6-12 month contract to support their warehouse operations, leveraging expertise in the Manhattan Warehouse Management System (WMS).

Key Responsibilities

Operational Coordination and Facilitation

• Coordinate and align activities across picking, staging, consolidation, loading, and shipping teams to ensure smooth and efficient warehouse operations.
• Monitor overall warehouse performance to identify bottlenecks or delays and take proactive actions to address them.
• Assist the picking controller in utilizing shipment progress data to unblock shipments nearing completion, ensuring timely dispatch.

Issue Identification and Resolution

• Investigate and analyze reasons for shipment deselection, allocating issues to relevant teams for resolution.
• Identify and resolve Material Handling Equipment (MHE) journal failures to maintain operational continuity.
• Follow up with teams to ensure timely and effective resolution of identified issues.
• Liaise with transport teams to ensure accurate and timely appointment creation for shipments.

Trend Analysis and Process Improvement

• Maintain a detailed log of operational issues to identify recurring patterns or trends.
• Conduct root cause analysis on issues identified in trend reports to develop actionable solutions.
• Propose and implement process improvements to enhance efficiency and reduce recurring issues.

System Expertise

• Utilize the Manhattan WMS to monitor and manage warehouse operations effectively.
• Provide insights and recommendations based on system data to optimize workflows and improve performance metrics.

Key Requirements

Essential Skills and Experience

• Manhattan WMS Expertise: Proven experience working with the Manhattan Warehouse Management System, with the ability to leverage its features for operational monitoring and issue resolution.
• Solution-Oriented Mindset: Strong problem-solving skills with a proactive approach to identifying and addressing operational challenges.
• Warehouse Operations Knowledge: In-depth understanding of warehouse processes, including picking, staging, consolidation, loading, and shipping.
• Analytical Skills: Experience in trend analysis, root cause investigation, and developing actionable insights to improve processes.
• Coordination and Communication: Excellent interpersonal and communication skills to align cross-functional teams and follow up on issue resolution.
• Proactivity: Demonstrated ability to anticipate issues and take initiative to implement solutions without requiring constant supervision.

Qualifications

• Bachelors degree in Supply Chain Management, Logistics, Business Administration, or a related field (preferred but not mandatory).
• Minimum of 3-5 years of experience in warehouse operations, with at least 2 years working directly with the Manhattan WMS.
• Certification or training in Manhattan WMS or related warehouse management systems is highly desirable.

Personal Attributes

• Proactive and Self-Motivated: Takes initiative to identify and resolve issues before they escalate.
• Detail-Oriented: Meticulous in maintaining logs, analyzing trends, and ensuring accuracy in operations.
• Collaborative: Works effectively with cross-functional teams to achieve shared goals.
• Adaptable: Thrives in a fast-paced environment and can manage multiple priorities during a temporary assignment.