Managing Executive : Direct Sales

Vodafone Group; Midrand; On-site; USD 80,000 - 120,000; Full time

Job summary

Vodafone Group is seeking a strategic leader for the Vodacom Business sales and customer strategy. This role involves overseeing operational targets, managing financials, and fostering relationships with stakeholders to ensure a superior customer experience while achieving revenue objectives. The ideal candidate will possess extensive sales experience within the telecommunications industry and strong management capabilities.

Qualifications

• 8+ years of management experience.
• 10+ years’ sales experience in telecommunications or technology.
• Experience managing large scale customer sales organization.

Responsibilities

• Define and execute organizational strategy into operational targets.
• Manage financials for effective cost control.
• Collaborate with stakeholders for superior customer experience.

Skills

Strategic mind set

Solution selling

Customer relationship management

Education

B Degree/Equivalent

Postgraduate qualifications/MBA

Job description

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Role Purpose:

Defines the Vodacom Business sales and customer strategy. Ensures implementation of the strategy through collaborating with internal and external stakeholders, in quest for efficient delivery of product and solutions to customers by leveraging off the different channels. Strive to over-achieve sales and business commercial objectives and targets.

Your responsibilities will include:

Strategy Formulation & Execution:

• Define and translate the organisational strategy into meaningful operational targets.
• Use customer insights to identify and evaluate strategic and innovative revenue generating sales initiatives and pathways for route-to-market to support the
  execution of the VB sales strategy nationally.
• Ensure revenue & margin targets are achieved.
• Define and own the GTM Strategy for Value Propositions
• Achieve Portfolio Commercial Goals (Target revenue, new business & resign TCV, margin, EBIT & Opex)

Budget Management:

• Manage financials and associated controls for effective cost control.
• Rigorously monitor expenditure against approve budgets and put measures in place to address variances. Continuously identify areas for improved efficiency and
  reduced cost.
• Effectively manage function and its objectives in line with approved budgets, report variances as required and recommend / implement remedial action within span of control.
• Assess expenditure and resolve gaps.
• Review and authorize payments in line with approved budget and policy and submit for final processing.
• Ensure identification, implementation and development of processes to optimise cost efficiency.

Stakeholder Management:

• Collaborate, champion and enable effective leadership and cross-functional working relationships to create a unique, superior customer experience based on
  leadership practice.
• Connect and leverage the skills of various functional teams to generate synergy across all the different customer touch points.
• Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives.
• Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational
  goals.
• Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to
  the sales partner strategy framework.
• Manage the multiple internal & external stakeholders across the landscape

Delivering through people:

• Oversee the activities of the team to ensure effective delivery of business outcomes.
• Supports and enables the team to succeed by encourage frequent knowledge sharing between team members amongst other enablement initiatives.
• Create fit for future organization capability through skills development informed by skill gap analysis in line with business strategy and ensuring that the identified
  skills gaps, are addressed through training.
• Develop a high performing team by embedding formal performance management process.
• Embed the Spirit of Vodacom by living the Spirit behaviours and ensuring consistent Spirit engagement initiatives.
• When required, initiate disciplinary processes for team members calling on support from HR when required
• Resolve grievances raised by team members and escalate only if required.

The ideal candidate for this role will have:

• B Degree/Equivalent
• 8+ years of management experience
• Postgraduate qualifications/MBA (Desirable)
• 10+ years’ sales experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
  • Managing Large scale customer sales organization
  • Portfolio management

Core competencies, knowledge, and experience:

• Strategic mind set and out of box thinking
• Experience in solution selling within enterprise customers
• Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
• Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
• Robust understanding of account P&L
• Experience working in multinational matrix organisation

Closing date for Applications:09 June 2025.

The base location for this role is Vodacom Midrand.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.