Location: South Africa (with a focus on operations across Africa)
Global Digital Platform Development and Solutions
Job Summary: We are seeking an experienced and visionary Managing Director to lead our operations across Africa for a global digital platform and solutions company. The ideal candidate will possess extensive experience in the telecommunications industry, a proven track record of client leadership, and the business acumen to drive growth across diverse markets. This role requires a dynamic leader capable of managing high-level client relationships, recruiting and developing top talent, and overseeing the successful implementation of multiple projects across the continent.
Key Responsibilities
Strategic Leadership: Develop and execute the company's strategy for growth and innovation across Africa, aligned with global business objectives. Identify and capitalize on emerging market trends in digital platform development and telecommunications.
Customer Relationship Leadership and Management: Establish and maintain strong relationships with leading telecom operators in Africa (e.g. MTN, Vodacom, Orange, Airtel). Lead high-impact business development and consulting initiatives to drive customer success in areas such as Customer Value Management (CVM), e-Care, e-Sales, Value-Added Services, and new business models.
Team Development: Recruit, develop, and manage a high-performing network of project managers and other key personnel to oversee project execution and monitoring. Foster a culture of collaboration, innovation, and accountability across diverse teams.
Operational Oversight: Oversee the successful implementation of complex projects across multiple markets, ensuring timely delivery and measurable impact. Monitor operational performance, identify areas for improvement, and implement solutions to drive efficiency and growth.
Business Growth: Drive market penetration and business expansion by identifying new opportunities in digital transformation and telecoms solutions. Innovate and adapt to meet changing customer and broader market needs.
Qualifications and Experience
A bachelor's degree in business administration, telecommunications, engineering, or a related field; an advanced degree (MBA, MSc) is essential.
Extensive experience in the telecommunications industry, particularly in Customer Value Management, e-Care, e-Sales, Value-Added Services, or new business models.
A proven track record of working with leading African telecom operators (e.g. MTN, Vodacom, Orange, Airtel) or through consulting firms (e.g. McKinsey, Bain, BCG, Accenture).
Strong entrepreneurial drive with demonstrated success in business development, market expansion, and customer engagement.
Exceptional people leadership skills, with experience in recruiting, mentoring, and managing diverse teams across regions.
Experience in managing complex projects, ensuring excellence in delivery, and driving measurable results.
Strong communication, negotiation, and stakeholder management skills.
Personal Attributes
Strategic thinker with a results-oriented mindset.
Entrepreneurial and innovative, with a passion for driving digital transformation.
Culturally adaptable and experienced in working across diverse geographies.
A collaborative leader with the ability to inspire and influence teams and stakeholders.
Package and Benefits
Competitive salary and benefits package, including performance-based incentives.