Manager-Workforce Management-WFM

EXL; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

A leading business consulting firm in Cape Town is seeking a Manager for Workforce Management. The role involves managing staffing models, creating efficient schedules, and ensuring that workforce planning meets service levels. Candidates should demonstrate experience in operational efficiency and project management. This is a full-time position offering a mid-senior level opportunity.

Qualifications

• Experience in managing staffing models and workforce planning.
• Ability to create and optimize schedules for operational efficiency.

Responsibilities

• Manage staffing models and workforce planning.
• Create schedules to meet service levels.

Job description

Manager-Workforce Management-WFM

EXL, Cape Town, Western Cape, South Africa

Responsible for managing staffing models, creating schedules, and optimizing workforce planning to meet service levels and operational efficiency.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Project Management and Information Technology
• Industries: Business Consulting and Services

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