Manager : Transport Operations

Dp World; Gauteng; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

A leading company in global trade seeks an operational leader to enhance their transport operations strategy. The role involves driving performance through effective management of workforce planning, compliance, and customer service initiatives. With a strong focus on stakeholder engagement and budget management, candidates should possess significant leadership experience in transport operations and a relevant degree.

Qualifications

• Up to 8 years of experience in a similar environment.
• At least 5 years in operational leadership or specialist roles.

Responsibilities

• Formulate tactical transport operations strategy.
• Implement workforce planning, recruitment, and performance management.
• Develop customer service excellence initiatives.

Skills

Business communication skills

Knowledge of legislation and regulations

Knowledge of labor relations procedures

Transport operations management knowledge

Education

Degree (NQF Level 7)

Job description

Job Function : To formulate a tactical transport operations strategy and associated practice delivery plan, influencing operational implementation to enhance client satisfaction, reduce risk, and improve profitability.

Key Accountabilities : Implement corporate governance and compliance policies to manage risk liabilities.

Analyze, interpret, and produce detailed reports explaining trends, discrepancies, and inconsistencies against planned activities.

Develop and ensure implementation of people capacity plans aligned with performance objectives.

Develop initiatives to enhance customer service excellence.

Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition, and employee relations to ensure an optimal working environment.

Create an engaging, enabling, and productive work climate aligned with the employee value proposition, demonstrating leadership through personal commitment to organizational values.

Develop a plan for practice changes, specifying the priorities of delivery plans and resources needed over 1 to 2 years.

Contribute to setting budgets, minimizing expenditure, and managing costs and assets effectively.

Develop and maintain relationships with relevant stakeholders to foster a culture of customer service excellence.

Qualifications : Degree (NQF Level 7) Skills and Experience : Up to 8 years of experience in a similar environment, with at least 5 years in operational leadership or as a specialist.

Proficient in business communication skills.

Knowledge of legislation and regulations relevant to the role.

Knowledge of labor relations procedures.

Seasoned knowledge and skills in transport operations management.

About DP World : Trade is the lifeblood of the global economy, creating opportunities and improving lives worldwide.

DP World aims to optimize global trade flow, transforming possibilities for customers and communities globally.

With over [number missing], employees from nationalities across 77 countries, DP World is advancing towards a seamless, future-ready supply chain.

We are transforming and integrating our Ports and Terminals, Marine Services, Logistics, and Technology businesses, uniting global infrastructure with local expertise to create efficient end-to-end supply chain solutions.

We invest in innovation, from intelligent delivery systems to automated warehouses, leading technological advancements to improve trade efficiency and reduce disruptions.

DP World strives to transcend boundaries and foster a culture of respect, support, and empowerment, embracing diversity and inclusion to drive innovation and growth.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

EEO Statement DP World is committed to Equal Employment Opportunity principles.

We value diversity and make hiring decisions based on experience and skills, regardless of age, gender, disability, race, religion, or belief.

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