Manager – TeamMate

PwC Careers Africa; Johannesburg; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

PwC Careers Africa in Johannesburg is seeking a Manager-level TeamMate Consultant to lead presales, implement complex B2B software solutions, and coach client-facing teams across industries.

You will drive requirements gathering, configure solutions to align with client processes, train end-users, and provide ongoing support while mentoring staff and ensuring high-quality delivery in a fast-paced environment. Travel up to 20% may be required.

Qualifications

• Bachelor’s degree required.
• Fluent in English with strong written and verbal skills.
• Experience in internal audit or assurance is advantageous.
• Pre-sales experience with complex B2B software is a plus.
• Excellent customer service and stakeholder management.

Responsibilities

• Pre-sales: understand PwC/TeamMate initiatives and demonstrate how solutions address client needs.
• Implementation: collect requirements, identify risks, tailor configurations to client processes.
• Training: train end-users before go-live.
• Support: provide ad-hoc client support.
• Collaboration: share expertise and work with team to meet goals.

Skills

Fluent English

Strong communication

Presentation skills

Microsoft Office

Team collaboration

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Job Description & Summary

At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls.

Those in internal audit at PwC help build, optimise and deliver end-to-end internal audit services to clients in all industries. This includes IA function setup and transformation, co-sourcing, outsourcing and managed services, using AI and other risk technology and delivery models. IA capabilities are combined with other industry and technical expertise, in areas like cyber, forensics and compliance, to address the full spectrum of risks. This helps organisations to harness the power of IA to help the organisation protect value and navigate disruption, and obtain confidence to take risks to power growth.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Management Level

Manager

RESPONSIBILITIES Pre-sales / Sales

• Seeks to understand PwC, Wolters Kluwer and TeamMate business initiatives.
• Researches and understands how TeamMate offerings fit into the prospect/client business now and in the future.
• Effectively demonstrates how TeamMate software solutions address client problems (with a focus on how TeamMate can accommodate their desired methodology , business needs etc.).
• Stays informed of industry trends, regulatory changes and other relevant internal audit information/best practices and understands the impact of this information to clients

Implementation

• Conducting Business Analysis/Information Gathering sessions to understand the customer's requirements
• Identifies risks, recognizes impact, and consults with client to discuss mitigation plans associated with the deployment of the TeamMate product offerings.
• Configuring the software, ensuring it is aligned with the customers' business processes

Training

• Training the customers end-users on software functionality prior to go-live

Support

• Providing ad-hoc customer support

General

• Shares expertise and experience to help other team members.
• Works cooperatively and collaboratively with others to accomplish corporate, department and project goals / objectives.
• Exhibits behaviour that demonstrates PwC core values
• Actively participates in manager, team and department meetings.
• Provides activity reporting as defined by management.
• Professionally and effectively engages with client employees.

To succeed this role the Manager will need to become a product expert allowing him/her to communicate effectively to prospects/clients and demonstrate how our software solutions align with their methodologies, business needs and project objectives.

OB QUALIFICATIONS

Bachelor’s degree

Minimum Experience

• Able to understand complex business requirements and understand how solutions can be applied to address these needs.
• Effective problem solving and analysis skills.Solves complex, analytical problems independently.
• Strong written and verbal communication skills.
• Strong presentation skills and experience presenting to various audiences, virtual or onsite.
• High level of proficiency in Microsoft Office including Excel

Other Knowledge, Skills, Abilities or Certifications

We're seeking the right person who must be fluent in English, holding a degree and also display the following skills of our ideal TeamMate Consultant:

• Internal Audit certification (for example CIA, CRMA, CISA etc.) or knowledge of internal audit or related corporate governance disciplines (for example internal control, risk management, compliance, policy and procedures management etc.)
• Flexibility and ability to work with multiple priorities.
• Exhibits passion, resiliency, critical thinking and strategic orientation.
• Professional, reliable, driven and results-oriented.
• Motivated self-starter who is detail-oriented and able to work independently.
• Must be well organized, successfully implement strategies and ability to manage multiple demands simultaneously and remain focused.
• Excellent facilitation skills and ability to influence through interpersonal relationships, drives for collaboration but not necessarily consensus.
• Background in Consultancy from a company predominately working on client facing projects would be ideal, however not essential.
• Solid professional experience implementing other configurable software solutions & deliver customer training in a B2B environment
• Ability to work autonomously and independently
• Strong customer service skills and an ability to effectively manage client expectations
• Excellent organisational and communication skills, both written and verbal.
• Tenacious individual who is brilliant at engaging people and comfortable with client's face-2-face.
• Internal audit, risk, accountancy or compliance experience or that of a similar assurance function would be an advantage however not essential
• Great customer service skills, great with clients, understands the software implementation lifecycle and a good listener.
• Experience in a presales role selling complex B2B software solutions, or similar consultative sales role advantageous but not required.
• Available to start in role within the next 4-8 weeks however will wait for the right candidate

• Travel Requirements

  Up to 20%

• Available for Work Visa Sponsorship?

  No

• Job Posting End Date

  October 25, 2026