Manager, Support, Premium & Growth

Standard Bank Group; Cape Town; On-site; ZAR 550,000 - 750,000; Full time

Job summary

A leading financial services group in Cape Town is seeking a Business Banking Manager to lead a team and deliver exceptional service to clients. The ideal candidate will have a relevant degree, significant banking experience, and strong leadership skills. This role focuses on aligning tactical plans with strategic objectives to enhance client relationships and compliance practices.

Qualifications

• Relevant tertiary qualification in Business Management, Finance, or related field required.
• Minimum 4-5 years of banking experience in relationship management.
• 1-2 years of managerial or leadership experience preferred.

Responsibilities

• Translate strategic Business Banking objectives into tactical plans.
• Lead a team of support bankers to provide client support.
• Manage end-to-end people management and compliance practices.

Skills

Adopting Practical Approaches

Articulating Information

Conveying Self-Confidence

Convincing People

Developing Expertise

Establishing Rapport

Examining Information

Education

Bachelor's Degree in Business Management or Finance

Job description

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

Translates the strategic Business Banking objectives into day-to-day tactical plans that will align to the segment's client value propositions. Responsible to lead a team of support bankers that will provide a proficient support function to the Premium, Growth Banking teams by understanding what matters to the client. To take responsibility for end-to-end people management practices, high-risk routine compliance and client relationships.

Qualifications and Experience

• A relevant tertiary qualification in Business Management, Finance, or a related field is usually required. A Bachelor\'s Degree in Business Management or Finance is often preferred or ideal.
• Prior banking experience is important, typically at least 4-5 years in relationship management within commercial or business banking.
• Managerial or leadership experience of 1-2 years is often preferred.
• Knowledge areas include business economics, customer relationship management, credit principles, banking practices, regulatory requirements (such as FAIS and FICA), and sector-specific financial analysis.

Behavioural Competencies

• Adopting Practical Approaches
• Articulating Information
• Conveying Self-Confidence
• Convincing People
• Developing Expertise
• Establishing Rapport
• Examining Information

Technical Competencies

• Business Acumen (Audit)
• Customer Acceptance & Review (Business Banking)
• Customer Understanding (Business Banking)
• Financial Acumen
• Product Knowledge (Business Banking)