Manager : Social Media

MultiChoice; Randburg; On-site; ZAR 450,000 - 600,000; Full time

Job summary

A leading media company in Gauteng, Randburg is seeking a Manager for Social Media to implement strategic content plans, manage social platforms, and engage with the community. The ideal candidate will have 8-10 years of experience, proficiency in social media tools, and a degree in Media Design and Television. This role also involves tracking performance metrics and building relationships with stakeholders to enhance brand reach.

Qualifications

• 8-10 years of experience in social media management.
• Strong engagements with the community.
• Up-to-date with relevant industry trends.

Responsibilities

• Implement the social media strategy aligned with business objectives.
• Monitor performance against defined KPIs and optimize based on insights.
• Track performance metrics (engagement, reach, conversions).

Skills

Social media management

Content creation

Community engagement

Education

Degree level qualification in Media Design and Television

Post graduate degree

Tools

Social media tools

Job description

Job title : Manager : Social Media

Job Location: Gauteng, Randburg

Deadline: October 14, 2025

Strategy Execution

• Implement the social media strategy aligned with business objectives
• Translate strategic goals into actionable content plans and engagement tactics.
• Monitor performance against defined KPIs and optimize based on insights.
• Stay informed on platform updates, trends, and emerging technologies to enhance execution.

Platform Management

• Identify tactical social media content opportunities
• Manage platforms relevant to designated region (Kenya, SSA and Diaspora)
• Manage and maintain social media platforms relevant to the designated regions.
• Ensure timely posting, platform hygiene, and alignment with content calendars.
• Ensure brand consistency throughout all interactions and created content

Reporting

• Track performance metrics (engagement, reach, conversions).
• Social monitoring and listening by identify trends in conversation
• Report on social activity on a bi-weekly, as well as monthly basis

Stakeholder Management

• Build relationships with customers (both potential and existing), industry professionals and journalists
• Manage supplier relationships
• Build and maintain relationships with influencers to amplify business reach
• Respond to comments, customer queries and complaints in a timely manner as per the Social Media Manager’s recommendations
• Escalate trends relevant to the brand to the correct stakeholders through the identified escalation process
• Follow up to ensure loops have been closed with customer queries and complaints

Qualifications Essentials :

• A Degree level qualification in Media Design and Television
• Post graduate degree will be advantageous

Experience

• 8-10 years of experience in social media management.
• Proficiency in social media tools
• Engaging social media content
• Strong engagements with community
• Engagement, reach and trend reports
• Up-to-date with relevant industry trends
• Clear understanding of content creation per platform
• Media / Advertising / Branding jobs